March 2016 - July 2019
Direct others with knowledge of ramp service and operational functions .Work under pressure while maintaining on time performance.Encourage team cooperation through briefings and leading by example.Ability to determine when tasks are complete and review daily reports.Communicate efficiently with upper management.Ensure all team members practice all safety policies and procedures.Work in conjunction with other departments to ensure on time performance of flights.Comply with all security requirements of air carriers.
Inside Sales Resources
September 2014 - March 2016
Maintain knowledge of UPS products and services to develop appropriate sales solutions. Explain products and suggest the best packaging. Engage the customer and ask questions about sales and shipping frequencies to establish the best plan for the type of business.Confident speaking voice and a friendly rapport with customers, the ability to be flexible and creative in dealing with customers. Provide compelling value proposal to potential and new customers.
Master of Arts
at Atlantic University College
2016 - 2019 (3 years) Guaynabo Municipio
Bachelor of Science
at Pontificia Universidad Catolica de Puerto Rico
2010 - 2012 (2 years) Ponce Municipio
Associate of Arts
at Liceo de Arte y Tecnologia
2006 - 2008 (2 years) San Juan