Fraud Specialist at Teledirect Telecommerce
May 2019 - at Present
。Reviews and analyses complex situations, patterns of fraudulent and suspicious trends. 。Comprehensively documents investigations and maintain a high level of confidentiality while performing an investigation. 。Find solutions to mitigate and prevent fraudulent activities. 。Work with stakeholders to report trend and system loopholes and initiates enhancement, preventive measures. 。Recommend to management if fraud detection policies and procedures should be changed to identify new fraudulent schemes arising from new fraud patterns.
at Northumbria University
2013 - 2014 (1 year) Northumberland