Experience

  • Marketing Analyst

    at Desarrollo de Negocios

    November 2017 - at Present

    Departamento de La Libertad

    *Market Research results and data analysis. *Marketing strategies development, from results of different types of market research. *Client database development, and direct marketing activities. *Data analysis, results management and reports generation from differnt projects, from working environment research and marketing research projects. *Jr. Social Media consulting, identifying best practices and improvement areas. *Content strategies creation, planning and development. *Marketing support for internal systems developing.

  • Loyalty Assistant

    at Cinemark

    July 2018 - December 2018

    Departamento de La Libertad

    *Development and follow up with CinePlus inventory system (Loyalty Card). *Intelligence Reports, segmentation, creation of customer’s general and regional profiles. *Follow up with sales reports, done weekly and monthly, by country, cinema and employee. *Support activities to Regional Loyalty Manager.

  • Resolution Specialist

    at Telus International

    September 2013 - January 2015

    Departamento de La Libertad

    *Escalation and loyalty specialist, for a telecom company. *Account receivable and payments management. *Customer service, over inbound and outbound calls.

Education

  • Gamification

    at University of Pennsylvania

    2019 - 2019 (1 year)

  • Marketing Digital: Content & Community Manager

    at GalileoX

    2019 - 2019 (1 year)

  • Facebook Ads

    at GalileoX

    2019 - 2019 (1 year)

  • Bachelor in Marketing

    at Universidad Dr. José Matías Delgado

    2014 - 2019 (5 years) Departamento de La Libertad

Languages

  • English Negotiation

  • French Conversation

  • Portuguese Elementary

Hives