Experience

  • Technical Account Manager IM

    at Samsung Electronics Latino America

    September 2011 - June 2019

    Distrito Nacional

    To coordinate the execution of field and lab test with each local operator’s technical team in order to accomplish the target launch date, meeting the quality requirements in the test results in accordance to each, the customer brand specific requirements as are own. Execute the homologation plans for the Samsung mobile terminals to be introduce in the Dominican market, meeting the deadlines established for each project. Responsible for the technical aspects and functioning of new models prior, during and after the launch of new mobile terminals, being the owner of the customer customization process for new and older mobile models. To establish and maintain excellent relationships with the technical team on each local carrier

  • Engineer Handset's Homologations

    at Verizon / Claro

    August 2004 - September 2011

    Distrito Nacional

    To do Field and lab test for new phone models during homologation process. To validate and keep update customer customization on new and old phone model Audit and sales training for new cellphones shipments

  • External Plant Technician

    at Codetel /Verizon

    March 2000 - August 2004

    Distrito Nacional

    Install and repair Residential wirelines

Education

  • Master in Project Management

    at Universidad Nacional Pedro Henríquez Ureña (UNPHU)

    2017 - 2019 (2 years) Distrito Nacional

  • Voice over LTE (VoLTE)

    at Samsung

    2014 - 2014 (1 year) Distrito Federal

  • CMW500 Test equipment training

    at Samsung

    2012 - 2012 (1 year) Distrito Federal

  • LTE technology

    at Samsung

    2012 - 2012 (1 year) Distrito Federal

  • UMTS/WCDMA, HSPA/HSPA+, and LTE Air Interface Training

    at SIDI

    2011 - 2011 (1 year) São Paulo

  • Master in Telecommunications

    at Universidad Autónoma de Santo Domingo (UASD)

    2005 - 2008 (3 years) Distrito Nacional

  • UNIX Essentials Featuring the Solaris 10 Operating System

    at Claro Dominicana

    2007 - 2007 (1 year) Distrito Nacional

  • GPRS System Survey R4A

    at Ericsson

    2007 - 2007 (1 year) Distrito Nacional

  • GSM System Survey

    at Ericsson

    2007 - 2007 (1 year) Distrito Nacional

  • Introductions to GSM y GPRS/EDGE

    at Claro

    2007 - 2007 (1 year) Distrito Nacional

  • PTT Technology (Push To Talk)

    at Motorola

    2005 - 2005 (1 year) Distrito Nacional

  • CCNA

    at Info redes

    2004 - 2004 (1 year) Distrito Nacional

  • Persuasive Presentations

    at Verizon

    2004 - 2004 (1 year) Distrito Nacional

  • Engineer at Electronics in communications

    at Universidad APEC

    1999 - 2003 (4 years) Distrito Nacional

  • Technologists in Electronics mention Communications

    at Instituto Politécnico Loyola

    1994 - 1998 (4 years) Provincia de San Cristóbal

Services offered

  • Technical Account Manager

    Technical Account Manager for mobile phones

  • Project manager

    Project manager for telecomunications

Languages

  • Spanish Native

  • English Negotiation

Hives