Experience

  • Junior Project Manager

    at A Data Pro

    September 2018 - November 2019

    Sofiya

    - Responsible for one of the company’s largest clients and projects - My biggest achievement was the introduction of an optimised workflow and schedule, ultimately leading to an extension of the client contract, which was nearly cancelled before the project was assigned to me in late 2018

  • HR Assistant/Coordinator

    at Cargill

    December 2017 - August 2018

    Sofiya

    - Updating managers’ organisational structures in an internal system, as well as other position assets management - I was also part of the Quality Assurance team, dedicated to developing and implementing internal QA procedures and evaluating system for the HR department, as well as the Trainers team, tasked with delivering a “Written Business Communication” training

  • Call Entry Agent; Back Office Agent; Deputy Supervisor

    at IBM

    March 2016 - July 2017

    Sofiya

    - In addition to being a back office agent, I was tasked with supervising my team members in the absence of a Team Lead on shift, as well as handling incident escalations on their behalf - First point of contact for corporate clients’ hardware and software issues - My biggest personal achievement is quickly becoming the team’s top performer and being promoted as soon as my trial period was over.

  • Junior Due Diligence Analyst (with Portuguese and Spanish)

    at A Data Pro

    March 2015 - February 2016

    Sofiya

    - Compiling reports on select individuals and companies based on relevancy search criteria, as well as style guidelines - Due to my work quality and results, I was asked to become a freelancer for the company and aid them with reports whenever possible

Education

  • Management

    at Universidade do Porto

    2013 - at Present (7 years) Porto

  • Business Administration

    at University of National and World Economy

    2009 - 2013 (4 years) Sofiya

Languages

  • Bulgarian Native

  • English Native

  • Portuguese Conversation

  • Spanish Elementary

Hives