Certified Scrum Master (CSM) with over 5 years of experience in Project Management, IT Solution Management and Business & System Integration across Southeast Asia. Deep expertise in business management strengthened by intellectual curiosity and grounded in the real-world technical experience.

Experience

  • Regional Product Manager (Southeast Asia)

    at Collectius Systems Pte Ltd

    January 2019 - at Present

    Singapore

    Promoted to Product Manager role to plan, schedule and execute all stages of enterprise software, hardware, and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets Lead team of 25 to oversee conception, requirement gathering, documentation and roll-out of business-focused projects (budgeted from $1M to $4M) across Southeast Asia Drove impressive improvements across the business as a result of IT implementations. Implemented Predictive Dialing solution that accelerated the collection process by 45%, increased cash collections by 35% and saved $1.2M annually Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones Direct stakeholder management, coordinating with CEO and COO, engaging with vendors, and overseeing negotiations and contracts

  • Product Owner

    at Collectius CMS (M) Sdn Bhd

    June 2018 - at Present

    Kuala Lumpur

    Managed a team of 14, directing implementation and optimization of new CRM solution, deployed in 3 countries. Oversaw project budget of $2M Coordinated with developers, support staff and vendors across (Singapore, India, Indonesia, and the Philippines) Delivered solution $1.2M under budget by identifying an opportunity to renegotiate vendors, leveraging third party options Manage and own overall road map of technology including internal systems, security, and customer-facing services Provide the highest level of advice and deliver recommendations to key stakeholders including the CEO and CFO on optimizing the ongoing investment in platforms and solution

  • Project Lead

    at Collectius CMS (S) Pte Ltd

    April 2017 - at Present

    Singapore

    Working closely with senior management and administrative department analyzing, budgeting, identifying and prioritizing key IT Projects. Managing the In-House and Outsourcing Development team. Managing and monitoring vendor access to Production and UAT system, investigate and resolve technical issues reported in projects. Provide support to the current system, performance & vulnerability management and control the version.

  • Senior System Analyst Project Lead

    at L & J Networks Sdn Bhd

    April 2016 - March 2017

    Kuala Lumpur

    Managed and developed systems such as E-commerce Websites, Finance Management, HR Management, Web development, and Mobile application. Identify the client's needs and developed customized solutions; this involves understanding primary objectives and implementing solutions to budgets. Research potential new clients and pitch individual account management, solution for the range of financial advisory and private investment business. Created infrastructure to support the operations of the financial service division and improved auditing processes.

  • Software Engineer

    at Ebahn Technology Sdn Bhd

    March 2015 - April 2016

    Kuala Lumpur

    Developed the systems such as MikroTik User Interface, Palo-alto gateway interface and Landing Page for WiFi Login. Translated the requirements of the client into highly technical specifications. Installing the software and troubleshooting the servers for both internal and client systems. Successfully proposed and brought in new clients, providing them with a bespoke hotel management system.

  • Information Technology Business Analyst

    at Hyundai Multi Cav

    July 2014 - April 2015

    Kuala Lumpur

    Setup and configured shopping sites such as Lazada, 11Street for the clients. Created the online shopping business for IT Products and Gadgets. Analyze product sales and increase the growth of the business for clients. Maintain a strong relationship with clients including supporting, troubleshooting. Training and developing the customer's skills to sell their products online.

Education

  • Certified ScrumMaster

    at Scrum Alliance

    2018 - 2018 (1 year) Chennai - Tamil Nādu

  • Master of Software Engineering

    at Leeds Beckett University

    2014 - 2016 (2 years) Leeds

  • Bachelor of Computer Science and Engineering

    at Anna University

    2010 - 2014 (4 years) Chennai - Tamil Nādu

  • Diploma in Advanced Software Technology (DAST)

    at Computer Software College

    2010 - 2010 (1 year) Erode - Tamil Nādu

Languages

  • English Negotiation

  • Tamil Native

  • Malay Elementary

Hives