Experience

  • BRANCH MANAGER

    at SOLARNOW SERVICES KENYA LIMITED

    June 2019 - at Present

    Uasin Gishu

    1.In charge of office operations, Sales officers and Branch technician supervision. 2.Build and sustain clients through calls, correspondence, presentations, and the designing of solutions including after Sales service. 3.Ensure prompt follow -up with customers for orders, commercial terms, payments, approvals, problem resolution. 4.Proactively identify new potential clients and initiate follow up, close the sales, within the assigned segments of operation. 5.Report on the progress of planned activities and assist with the identification of potential risks and issues. 6.Resolve and manage risks, implementation obstacles and partner relationship issues as they arise. 7.Collect, analyze, and interpret sales records to obtain information useful in preparing reports. 8.Achieve monthly sales and revenue targets as set by the management. 9.Identify prospects and develop good relationships with potential clients as part of that wider commercial strategy.

  • UNIT MANAGER

    at KENYA WOMEN MICRO FINANCE BANK

    May 2017 - December 2018

    Homa Bay

    1.Overall in charge of the unit office. 2.Implementing the Unit budget on recruitment and disbursement of loans. 3.Verification and authorization of account opening forms. 4.Profiling customer applications. 5.Planning, organizing and controlling branch activities. 6.Reports generation and onward transmission to supervisors. 7.Managing customer service Officers and their activities. 8.Handling customer complaints. 9.Delinquency management.

  • CUSTOMER SERVICE MANAGER

    at KENYA WOMEN MICROFINANCE BANK

    April 2016 - May 2017

    Migori

    1 Customer service to both internal and external customers. 2 Implementing the branch budget. 3 Planning, organizing and controlling branch activities. 4 Account forms verification and authorizing in the system. 5 Profiling customer applications. 6 Reports generation and onward transmission to supervisors. 7 Supervising the customer service officers. 8 Managing customer service staff and activities. 9 Managing customer complaints. 10 Delinquency management

  • BUSINESS DEVELOPMENT MANAGER

    at KENYA WOMEN MICRO FINANCE BANK

    February 2012 - March 2016

    Uasin Gishu

    1.Recruitment and training of new individual and group clients. 2.Marketing organizations products 3.Savings mobilization. 4.Loan appraisal and disbursements. 5.SME Marketing, Processing and disbursement. 6.Keeping a close conduct to the existing clients to ensure customer service. 7.Recovery and Follow ups to ensure timely repayments of the disbursed loans. 8.Preparing monthly monitoring reports for the portfolio. 9.Any other duties as assigned by supervisors

Education

  • BACHELORS DEGREE-BUSINESS MANAGEMENT

    at MOI UNIVERSITY

    2011 - 2014 (3 years) Uasin Gishu

  • DIPLOMA IN BUSINESS ADMINISTRATION

    at AFRICAN INSTITUTE OF RESEARCH AND DEVELOPMENT STUDIES.

    2009 - 2011 (2 years) Uasin Gishu

Services offered

  • RENEWABLE ENERGY

    Conducting Site surveys
    Identifying challenges for grid and off grid clients.
    Educating the clients on cost of leaving the problems unsolved.
    Customizing solutions for clients to address the challenges they face
    Explaining products we offer to the clients.
    Generating quotations for clients.

Languages

  • English Native

  • Swahili Native

Hives