Experience

  • Portfolio Contract Manager

    at Bidvest Facility Management

    February 2016 - at Present

    Province of KwaZulu-Natal

    Financial Planning – Secure Funding for Service Delivery Secure Funding for Repair and Renovations Managing services within allocated budget Achieving Profit in line with set targets Adherence to SLA Performance levels Efficient utilization of both people and assets Adherence to data completeness, accuracy and on time Improving and maintaining customer satisfaction Compliance to Occupational Health and Safety Conduct Contractor / Employee job observations Conduct Contractor quality reviews Reduce Operating Costs through Efficiency Relationship Management Planning, Scheduling and Execution of Maintenance Manage and maintain inter-departmental relationships Manage Compliance through integrated systems Prepare Monthly Reporting to Executive Manage staff in line with KPI’s Prepare Development Plans for all Staff Conduct Quarterly Performance Reviews

  • Senior Portfolio Manager

    at Total Facilities Management Company (TFMC)

    April 2013 - January 2016

    Province of KwaZulu-Natal

    Financial Planning – Secure Funding for Service Delivery Secure Funding for Repair and Renovations Develop and Implement Facilities Master Plan per site Manage all Service Contracts within Portfolio (Soft / Hard) Conduct Contractor / Employee job observations Conduct Contractor quality reviews Achieve Budgetary Goals Reduce Operating Costs through Efficiency Conduct Life Cycle Costings Relationship Management Planning, Scheduling and Execution of Maintenance Manage all Land Use Management Activities Sales / Acquisitions / Subdivisions / Servitudes Lease Negotiations / Terminations Manage User Occupancy Agreements Conduct Routine Building Condition Audits Manage Utility Payments / Terminations Optimize Property Portfolio Manage and maintain inter-departmental relationships Manage Compliance through integrated systems Adherence to Legislative Requirements Ensure work orders are managed in line with SLA’s Prepare Monthly Reporting to Executive

  • Regional Facility Manager

    at Total Facilities Management Company (TFMC)

    October 2006 - March 2013

    Province of KwaZulu-Natal

    Finance - Budget Conformance Ensure Governance & Team Dynamics Managing Diversity within the organization Development of Policies and Procedures Application of best Practice principles Conduct lease negotiations / terminations Conduct Lease Audits Manage utility terminations / disconnections Management of FM contract in KZN & Bloemfontein Integration between Divisions Customer Relationship Management Risk Management (Identification & Analysis) Data integrity (Property data on SAP) Complaints Management Regional Performance Measurements (SLA delivery) Space Optimization - Saving initiatives Ensure “on-time” delivery to Service Level Agreements Implementation of Business plan Managing Technical / Legal / Procedural Adherence

  • Facility Manager

    at Total Facilities Management Company (TFMC)

    June 2002 - September 2006

    Province of KwaZulu-Natal

    Budget Conformance (Soft Services / Work place) Management of FM contract Client request management CRM Management Risk Management Data integrity - SAP Systems Complaints Management Supplier Management (Soft Services / Workplace Serv.) Performance Measurements (SLA deliverables) Ensuring quality standards through various audits Site Optimization Ensure effective and efficient delivery Assisting with Project Management Monthly Audits Synergy with all other business units on delivery Developing Property Strategic Business plan

Education

  • MBA Degree

    at Management College of South Africa (MANCOSA)

    2015 - at Present (5 years) Province of KwaZulu-Natal

  • Executive Development Programme

    at University of Witwatersrand (Wits)

    2013 - 2013 (1 year) Province of KwaZulu-Natal

  • Executive Development Programme

    at University of Witwatersrand (Wits)

    2013 - 2013 (1 year) Province of KwaZulu-Natal

  • Certification in Facilities Management (Cum Laude)

    at Global Facility Management

    2011 - 2011 (1 year) Province of KwaZulu-Natal

  • Certification in Facilities Management (Cum Laude)

    at Global Facilities Management (Pty) Ltd.

    2011 - 2011 (1 year) Province of KwaZulu-Natal

  • Bachelors Degree (BBA)

    at University of South Africa (UNISA)

    2006 - 2010 (4 years) Province of KwaZulu-Natal

Languages

  • English Native

  • Afrikaans Elementary

  • Zulu Elementary

Hives