Experience

  • Project Manager

    at Canon Emirates LLC

    August 2018 - at Present

    Dubayy

    • Handling Business services’ projects in Canon Emirates (Digital transformation, backlog scanning & archiving, Business documents workflow, DMS (Document Management Systems) and MPS (Managed Print Services)). •Leading the project house in the company collaborating, coordinating and managing execution of projects. •Managing the tender process tasks on all company tenders/bids. •Responsible for the design of workflow processes and service description designs. •Service delivery, Plan, Implement and manage CBS new projects. •Service design, Description and SOP of business processes in the organization. •Adopting Lean six sigma initiatives in process improvement tasks & projects. •Work towards meeting revenue and profit targets, monitoring and controlling P&L •Direct and manage a Backlog scanning projects for 15+ Mil document, Archiving and shredding of certain documents. •Orchestrate transition of events and campaigns from Canon Middle East analyze data, analyze and optimize

  • Sites Manager

    at Canon Emirates LLC

    March 2017 - August 2018

    Dubayy

    • Direct and manage operations in Dubai, Abu Dhabi and report to CBS Manager. • Plan, Implement and manage CBS new projects. • Work towards meeting revenue and profit targets, costing of in-house produced jobs, and monitoring and controlling P&L • Direct and manage a Backlog scanning projects for 15+ Mil document, Archiving and shredding of certain documents. • Orchestrate transition of events and campaigns from Canon Middle East • Collect and analyze data, analyze and optimize cost of the site (s) • Manage a production site to print, finish and implement finished product campaigns done for Canon Middle East • Conduct analysis of cycle information / consumables consumption and expected revenue Key Highlights • Successfully managed the production of Canon Middle east events (Canon's Partner Conference, Gulf Print, GESS, Education for Life, Saudi Print and Pack and CIO Summit).

  • Sites Operations Manager

    at Saudi Xerox Agencies Co.

    March 2014 - March 2017

    Al Minţaqah ash Sharqīyah

    •Direct and manage operations in Eastern region. •Meet revenue and profit targets, track P&L reports and implement action plan to improve profitability, and follow up revenue collection of GDO (Global Document Outsourcing) accounts in the region •Manage MPS (Managed Print Services) contracts, service delivery to GDO customers, transition / transformation of new contracts •Manage a production site to print, envelope and mail customer’s monthly accounts statements as well as DVD production of large data accounts •Prepare report and conduct quarterly review meetings with GDO accounts in the region •Prepare, plan and implement the implementation plans for new / renewal of existing customers Key Highlights •Successfully led and managed 20+ MPS implementation projects •Distinction of handling key clients with average of 6 months Implementation each, and TCL of 2 to 20 Mil contract each •Implemented process enhancement initiatives through measures such as Six Sigma projects

  • Site Engineer

    at Saudi Xerox Agencies Co.

    April 2007 - March 2014

    Minţaqat ar Riyāḑ

    • Plan and supervise Execution of projects for new Saudi Xerox contracts, contract renewals • Handle new sites installations, process improvements by applying lean initiatives, Kaizen and Six Sigma tools to current sites • Manage job reporting and presentations using Statistical analysis and Six Sigma tools • Respond to service calls covering technical HW or SW of Xerox machines installed on site • Implement Preventive Maintenance schedule, monitor machine status over customer's network • Provide Customer's users support for Print/Scan/Copy issues • Control and observe of site's supplies and consumables Key Highlight • Recipient of Special Achievement Award by Managing Director for outstanding performance (2009, 2010 & 2011)

Education

  • Lean Six Sigma Green Belt

    at Xerox Corp

    2010 - at Present (10 years) New York

  • PMP Project Management Professional

    at PMI

    2014 - 2019 (5 years) New York

  • Mechanical Engineering

    at Assiut University

    1993 - 2002 (9 years) Muḩāfaz̧at Asyūţ

Languages

  • Arabic Native

  • English Negotiation

Hives