I seeking a professional working in an international Organization whereby my academic background, work experience,organizational, creativity and i wish to travel out of Egypt to discover my hidden skills and i would like to Reach other cultures to expand my perceptions plus develop my self

Experience

  • Receptionist

    at al masa hotel

    August 2018 - at Present

    Muḩāfaz̧at al Qāhirah

     Greet and welcome guests as soon as they arrive at the office  Direct visitors to the appropriate person and office  Answer, screen and forward incoming phone calls  Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)  Provide basic and accurate information in-person and via phone/email  Receive, sort and distribute daily mail/deliveries  Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)  Order front office supplies and keep inventory of stock  Update calendars and schedule meetings  Arrange travel and accommodations, and prepare vouchers  Keep updated records of office expenses and costs  Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

  • Reservation agent

    at Al masa Hotel

    August 2016 - September 2018

    Muḩāfaz̧at al Qāhirah

    Aware of contracts and contacting the tour operators and sales department and managing all reservation process to maximize the hotel occupancy and to avoid overbooking. Issuing stop sale in case to avoid overbooking to maximize all revenue opportunities. Reviewing the rates on monthly basis and make discussion with management and sales for Any Promotions according to the competitor hotels. Handling all reservation request via telephone, e -mail and fax- Keep fully up to date on future availability of current status, future dates and all promotions in and around the Hotel. - Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same. - Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.

  • Community Organizer

    at Del -idea

    September 2015 - March 2016

    Muḩāfaz̧at al Qāhirah

    organize conferences & workshop & courses &events

Education

  • Faculty Of Mass Communication - Cairo University, Giza, Egypt

    at Abbsia school

    2012 - 2016 (4 years) Muḩāfaz̧at al Jīzah

  • Internship at engineering sound sector

    at Egyptian Union of TV and Radio

    2015 - 2015 (1 year) Muḩāfaz̧at al Qāhirah

  • Internship at public relations department

    at Egyptian Union of TV and Radio

    2015 - 2015 (1 year) Muḩāfaz̧at al Qāhirah

  • Course "60 hours" on basic business skills

    at misr el kheir foundation

    2014 - 2014 (1 year) Muḩāfaz̧at al Qāhirah

  • Course social media in Cairo University and course marketing brand management in Elmakker co- working space.

    at Cairo Uni

    2013 - 2013 (1 year) Muḩāfaz̧at al Qāhirah

  • Photoshop cs5

    at Cairo University

    2011 - 2012 (1 year) Muḩāfaz̧at al Qāhirah

Services offered

  • Hospitality

    Greet and welcome guests as soon as they arrive at the office + Direct visitors to the appropriate person and office

Languages

  • Arabic Native

  • English Conversation

Hives