Experience

  • Area Manager

    at Expedia Group

    January 2015 - at Present

    Pulau Pinang

    Team Development: 2018 • 2 Associate Market Managers Promoted • 1 Cross-border Associate Market Manager Promoted 2017 • APAC Top Talent (Gold Star Award) 2016 • APAC Top Talent (Gold Star Award) • Market Associate of the Year (APAC) • 2 Market Managers Promoted • 1 Associate Market Manager Promoted 2015 • 1 Cross Border Collaboration Award Leading a team responsible for the account management, strategy implementation, and planning within independent market geography.Responsible for maximizing revenues to achieve quarterly targets, driving implementation of internal business initiatives, and improving process efficiency in addition to developing and sustaining strong hotel partner relationships within the assigned areas in Malaysia from the peninsular to the Borneo (all states except for KL). This includes negotiating favorable inventory rates and allocations at property level, and driving key

  • Head of Project Management Office

    at AirAsia Global Shared Services

    February 2013 - January 2015

    Pulau Pinang

  • Global Account Manager

    at Samsung Electronics Malaysia

    February 2010 - February 2013

    Pulau Pinang

    Achievements: 1. Best Sales Person 1st half 2010 2. Best Sales Person Q4 2011 3. Best Sales Person 1st half 2012 4. Best Sales Person for 2012 5. Employee of the month (Dec, 2011) • Responsible for the global sales of Samsung products mainly (HDD, SSD &Memory) to corporate account • Ensure balance regional split to world wide hubs in Asia, Europe & US • Present company road map to customer on a regular basis • Work closely with HQ and customer for NPI roll out • Participate in price negotiation and rebate deal with top management • Market sensing on competitors movement • Increase Samsung's market share and attachment rate in customer's products • Provide monthly/quarterly/yearly sales forecast to senior management in-lined with company target • Coordinate with forwarders for urgent shipment • Conduct yearly stock count at hubs in Penang, India & China • Perform month end sales closure • Daily monitoring of shipments and parts pulled by customer team

  • Senior Project Manager

    at Dignersys Consulting Berhad

    June 2006 - February 2010

    Pulau Pinang

    Achievements: 1. Best Project Manager (2007) 2. Completed implementation of full range ERP projects (AKTY Techologies,SMT Technologies, Hextar Group, HIACE Industry, Rapid Growth Technology,Eastern Decorator, etc) • Accountable for all ERP projects in the company (30 on going projects) • Allocate resources and send consultants for development training • Ensure achievement for the entire team on monthly basis • Sustain a fixed amount of collection for the entire company on monthly basis • Conduct appraisal for consultants • Directly involve in business development together with the pre-sales team • Raise quotation and negotiate best terms to close sales • Provide advice to clients on financing portion for the project to kick off • Arrange meeting with financial units to provide the right lease/loan/grant for clients • Responsible for the daily operation of the entire company (Penang, Ipoh,Cyberjaya) • Monitor daily activities of consultants and managers in the company

Education

  • Project Management Professional

    at Project Management Institute

    2019 - at Present (1 year)

  • Lean Six Sigma (Green Belt)

    at AirAsia Global Shared Services

    2014 - 2014 (1 year)

  • Master in Business Administration

    at Multimedia University

    2009 - 2011 (2 years) Selangor

  • CMMI Level 5

    at CMMI

    2008 - 2009 (1 year)

  • Certified ERP Consultant

    at Dignersys Consulting Berhad

    2006 - 2006 (1 year)

  • Degree in Information Technology (Software Engineering)

    at Multimedia University

    2003 - 2006 (3 years) Selangor

Languages

  • English Native

  • Chinese Negotiation

  • Malay Native

  • Thai Elementary

Hives