• Credit Risk Manager

    at ARB

    March 2017 - January 2019

    Province of KwaZulu-Natal

    Duties: Head of debtor's department of 14 staff, consisting of 2 debtor's Supervisors, credit controllers and cash sales controllers. Overseeing the entire group's 3 companies and 24 branches credit and collections needs. Ranging from liaising with both credit insurance and attorneys, following up with branch managers and clients country-wide. In the 2 yeas I have been here we have broken all collection targets and reduced our bad debt exposure. My team is now more aligned with our company's needs and is offering great support to our external customers (thousands of clients) and our internal customers (our sales force) Order to cash and billing quality

  • Accounts Receivables Manager SSA

    at Mondelez

    August 2014 - November 2016

    Eastern Cape

    Duties: Head of Debtors Department Supervising and overseeing entire department (14 staff) Setting monthly, quarterly and annual targets based on cash collections, DSO and 60 days debt for staff. Responsible for a debtor's book of over R900 million. I oversee South Africa and CEA (Central and East Africa) Our main clients range from Shoprite, Pick n Pay, Makro, Cash and Carry etc Strict credit control from opening of new accounts (developing new account review process and communicating to the sales force) and controlling payment terms of existing accounts. I am also responsible for maintain relationship with our Insurance Brokers as many of our accounts are insured. Ensuring all monies are allocated correctly on customer accounts. Signing off on Account Reconciliations. Strict monthly deadlines are met, developing strategy and timelines to ensure this is achieved. Monitor, implement and update, as needed, credit policy including credit limits.

  • Accounts Receivables Manager SSA

    at DHL

    March 2010 - October 2013

    Province of the Western Cape

    Duties: Head of Accounts Receivables for Sub-Saharan Africa (52 countries) Supervising and overseeing 52 countries credit managers Responsible for a debtor's book of Euro 50 million, ranging from local to overseas clients Implementation of strict credit control as per Global Standard Operating Procedures Visiting key accounts along with Sales Manager Provide monthly rolling forecast of cash collections; provide analysis of actual vs. forecast monthly DSO levels for the past 2 months are the lowest in the history of DHL SSA, 60 days % is also at lowest levels Incentive schemes, 60 days reports, weekly review meetings are held with cluster heads to ensure that we keep driving DSO and 60 days percentages down Developing and implementing CTP (Collection Treatment Plan) Weekly reporting to Area Office Directors and Country Managers More recently, also responsible for Billing Quality for SSA acting as Order-to-Cash (OTC) Manager. Main contact for KL Billing Centre


  • Degree

    at Cape Technikon

    1991 - 1995 (4 years) Province of the Western Cape


  • Afrikaans Native

  • English Native