Experience

  • Hotel Duty Manager

    at Willows Garden Hotel

    September 2017 - at Present

    Province of North West

    * Overseeing daily hotel operation. ● Supervise work at all levels (receptionists, kitchen staff, housekeeping, office employees etc.) and set clear objectives ● Plan activities and allocate responsibilities to achieve the most efficient operating model ● Coordinate with all types of function related activities. ● Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) ● Deal with maintenance issues, shortages in staff or equipment, renovations etc. ● Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. ● Inspect facilities regularly and enforce strict compliance with health and safety standard

Education

  • Culinary School

    at Water Front International Culinary School Cape Town

    2007 - 2008 (1 year) Eastern Cape

  • High School

    at Riebeeck High School, South Africa

    2004 - 2008 (4 years) Eastern Cape

Languages

  • Afrikaans Native

  • English Native

  • Dutch Conversation

Hives