• Switchboard Operator

    at Bowmans (Law Firm)

    April 2007 - at Present


    • Timeously answer and direct calls to a correct department or person • Attend to incoming faxes and disperse to the correct parties according to set schedule • Take messages and convey to the relevant parties when they are not immediately available • Assess the urgency and priorities incoming calls so as to ensure an efficient response • Ensuring that all consoles and other equipment is in a good working order and liaising with IT department • Training of new /relief switchboard staff • Manage incoming and outgoing international calls • Keep the clients updated at all times • Create and manage the filing system • Ensured smooth running of the office • Uncompromising service delivery • Going extra mile • Perform any other duties as required during quitter periods at switchboard • Knowledge on how to prepare the USB cards • Adhere to deadlines


  • Diploma in Law (Paralegal Studies)

    at University of JHB

    2014 - 2016 (2 years) Gauteng