Experienced Relationship Officer with a demonstrated history of working in the banking industry, Strong interpersonal skills and an ability to build rapport with customers, sales experience and an organized approach to work. Skilled in Negotiation.
at WEMA BANK PLC
October 2016 - at Present
- Understand customer needs and develop plans to address them - Identify key staff in client companies to cultivate profitable relationships - Resolve customer complaints quickly and effectively - Forward upselling and cross-selling opportunities to the sales team - Promote high-quality sales, supply and customer service processes - Aim to preserve customers and renew contracts - Approach potential customers to establish relationships
at Covenant University
2009 - 2013 (4 years) Lagos State