• Assistant Collections Manager

    at Hang Seng bank

    December 2018 - July 2019

    Kwon Tong

    - Identify, monitor and control the exposure of connected parties in accordance with Section 83 under Banking Ordinance issued by HKMA Ÿ- Conduct risk impact analysis on limit celling and exposure estimation of connected parties Ÿ- Prepare collector performance reports for management’s information Ÿ- Liaise closely with stakeholders and provide sufficient information to ensure comprehensive understanding and communication between collector and client - Implement collection strategies on case assignment and letter issuance by automating critical process and strengthening the internal control Ÿ- Review and update the settings of collection strategies and parameters resided in various collection systems to facilitate collectors’ daily operation

  • Credit Risk Analyst (incl. 10 months internship)

    at PrimeCredit Limited

    August 2016 - December 2018

    Wan Chai

    - Prepared periodic reports to monitor the portfolio performance, acquisition quality, product campaign monitoring and collection management - Designed and implemented automated management report by using VBA to enhance team efficiency - Managed loan impairment preparation and preformed reconciliation on Collection and Finance Department transactions to ensure data accuracy - Reviewed and established credit policy with deep dive analysis for credit card acquisition and portfolio - Conducted credit assurance in compliance with credit policy and standards on credit card acquisition - Communicated as the bridge between internal team and external TransUnion service for account maintenance - Preformed UAT for system development on credit policy and risk assessment to strengthen internal controls


  • Bachelor of Business Administration (Honors) in Business Analysis

    at City University of Hong Kong

    2013 - 2017 (4 years)

Knowledge and keywords


  • English Negotiation

  • Chinese Native