• Insurance Officer | Administrative assistant

    at Segurps del Estado

    September 2014 - September 2018

    Bogotá D.E.

    Prepared and presented analysis to senior management Assisted in integrating changed or new risk profiles Organized client visits and transcribed minutes from meetings Filed and retrieved documents, records and reports Supported claims handling Used the company's softwares to generate reports Handled internal and external insurance ad-hoc requests Contacted insurers and insurance brokers to deal with technical questions


  • Business Management

    at 100

    2016 - at Present (4 years) Bogotá D.E.

  • Customer Service

    at SENA

    2017 - 2017 (1 year) Bogotá D.E.

  • Occupational Health

    at SENA

    2016 - 2016 (1 year) Bogotá D.E.

  • Insurance Risk Management

    at 100

    2013 - 2015 (2 years) Bogotá D.E.

Services offered

  • Customer service, Occupational health, secretary, insurance, administrative

    Manage office supplies stock and place orders
    Prepare regular reports on expenses and office budgets
    Maintain and update company databases
    Organize a filing system for important and confidential company documents
    Answer queries by employees and clients
    Update office policies as needed
    Maintain a company calendar and schedule appointments
    Book meeting rooms as required
    Distribute and store correspondence (e.g. letters, emails and packages)
    Prepare reports and presentations with statistical data, as assigned
    Arrange travel and accommodations
    Schedule in-house and external events


  • Spanish Native

  • English Conversation