Hi! I'm Xinger, a Client Services Manager who oversee multiple key accounts, lead and drive growth strategies for my clients and advising them on international best practices. I'm known to have ever changing hair colours but is also obsessed with rainbows and Galaxies.

Experience

  • Client Service Manager

    at KatalystM

    April 2015 - November 2019

    Singapore

    As a Client Services Manager, I oversee multiple key accounts and provide our clients with reliable services that help organizations to create value, maximize growth and improve business performance. I specialize in providing support on marketing platform related queries and reviewing client requirements such as marketing automated programs as well as data requests. My role is also to identify options and suggest recommendations to ensure that the client receives the necessary assistance. Collaborating with internal teams including analysts to carry out research and data collection. I also liaise with the client to keep them informed of progress and to make relevant decisions when necessary.

Education

  • Diploma with Product and Industrial Design

    at Temasek Polytechnic

    2007 - 2010 (3 years) Singapore

Knowledge and keywords

Languages

  • English Native

  • Chinese Native

  • Korean Elementary

Hives