Experience

  • Shop assistant

    at LITTLE DAMAGE

    November 2019 - at Present

    Singapore

    Maintain shop cleanliness and operations, with 1 other staff. Handle all cashier processes and provide service the beyond the satisfactory level by tending to customers with professionalism and enthusiasm to ensure excellent customer service and dining experience. Constant maintenance of 2 ice-cream machines and provide recovery services to customers when machines are faulty.

  • Front of house/cashier/barista

    at LADY M CONFECTIONS

    January 2018 - at Present

    Singapore

    • Monitored all activities on the floor, consisting of 44 tables in total. Provided assistance to customers and co-workers when needed, ensured smooth operations in the boutique. • Performed the duties of a waitress, hostess, cashier and barista, occasionally simultaneously during busy peak periods, reducing customers’ waiting time by up to 5minutes to maintain efficiency and customer satisfaction. • Helped to trained 8 new employees on basic serving etiquette as well as how to master the boutique’s ordering system for increased efficiency

Education

  • First Aid

    at Academiclinic

    2019 - at Present (1 year) Singapore

  • Bachelors of Business Adminstration

    at National University of Singapore

    2018 - at Present (2 years) Singapore

  • GCE A' Levels

    at National Junior College

    2012 - 2017 (5 years) Singapore

Languages

  • English Native

  • Chinese Native

  • Malay Elementary

Hives