• Supply Chain Manager BeNeLux

    at Circ

    June 2019 - at Present


    Development, negotiation, and administration of Purchase Orders and Requests for Proposals Coordinate all commercial activities including contract management/development, price negotiation and claim settlements Assurance of competitive cost, quality, and appropriate service levels for assigned procurement responsibilities Negotiation of pricing/contracts Procurement process development and Cost reduction Conduct technical reviews on sourcing Transport management Manage logistics partners & KPIs Communicate with main stake holders Consolidate needed documentation Customs clearance process Ensure data collection and reporting about shipments Project support: • Leading role in the set-up of the Global Distribution Center: tenders, RFP, RFQ’s analysis, business development

  • Operation Specialist

    at AOT Energy

    May 2019 - June 2019

    Walloon Region

    Freelance assignment Review of the sea-shipping lanes & costs analysis

  • Store Manager

    at Delhaize

    February 2017 - February 2019


    Operations support: • Providing leadership and direction to all employees • Generate and review daily sales report • Managing reports analysis & keeping the store on target by optimizing the profits and controlling the costs • Assisting customers whenever necessary • Organization of the daily workload • Conduct regular audits of the store’s physical and practical condition to ensure quality • Ensure that the store is clean, safe and presentable for customers Improvement support: • Managing the workflow & priorities for the teams • Maintain and monitor store inventory • Maintain product quality & levels appropriately People management: • Hiring process of new employees, training and developing new employees • Preparing and presenting employee reviews. • Coach and support team members

  • Warehouse Manager

    at Vente-Exclusive

    June 2016 - February 2017


    Operations support: • Establishing fulfillment planning and setting the objectives for the teams. • Establishing good communication flows between the departments to provide clear overview. • On the floor presence and assessment of the team’s work. • Helping in any ways necessary and assuring a good flow of working. • Managing stock related questions from customer care. • Physically assuring a good follow-up on our stock. Improvement support: • Creating, analyzing, setting up, assessing own ERP system. • Being part of the improvement team leading to implement new processes for the warehouse. People management: • Recruitment and introduction of new peoples into the company. • Assessing the learning curve of the employees and providing feedback.

  • Logistics - Customs & Trade Coordinator

    at Levi's Strauss Europe

    January 2014 - June 2016


    Operations support • 3PL communication (HBL/HAWB, ETD-ETA...) • Checking customs (import) documentations • Checking HTS classification, updating DataBase & SAP • Verify GSP forms • Making sure all origin teams respect the compliance charts, providing guidance to the origin teams & vendors • Assuring the best financial approach for the transport • Verifying all LCL/FCL/Decon shipments • Approves exceptional shipments based on 3PL booking information • Coordinates communication between the warehouses and the IT support team to solve system issues • Special project : establishing the business case & setup of new warehouse Monthly, quarterly and yearly analysis • 3PLs performance (data quality, shipping method...) • Freight forwarders performance (data quality, contracted lead-times compliance...) • Auditing broker based on import entry files (Duties exposure and VAT difference) People management: • Training of two latest members of the team, assessing their work

  • logistics & customer assistant

    at DHL Global Forwarding

    January 2013 - September 2013


    Internship + fixed term contract Operations support • Managing multiple customers with their shipments • Making all bookings for the shipments towards airline companies • Doing all Airway Bills, and customs documents when necessary, matching the rates in place People management: • Training of the back-office team member, assessing his work and confirming any bookings made.


  • Supply Chain Management

    at EPHEC

    2010 - 2013 (3 years) Bruxelles-Capitale

  • Sciences

    at Lycée Emile Jacqmain

    2002 - 2009 (7 years) Bruxelles-Capitale


  • Arabic Elementary

  • French Native

  • English Native

  • Dutch Negotiation