Experience

  • Marketing and Sales Intern for Personal Health Division

    at Philips

    March 2019 - at Present

    Provincia de Panamá

    • Lead the trade marketing tasks in Panama in order to improve visuals of products of retailers’ shelves and speed sell out • Research about product line trends and the level of e-commerce in Latin American markets in order to present report to team leaders • Coordinate quarterly marketing events for product launches, in-store product demonstrations, and employee, and family and friends sales • Work on a social media/influencers’ project as a way to advertise Philips products for Panama and Guatemala • Created reports regarding benchmarks, sales performance, and ROI • Handle social media platform to communicate about products • Negotiate and coordinate with promoters to plan and execute product launches and events, and required follow up from them in order to accelerate process. Additionally, assisted in sales meetings of potential retailer accounts • Responsible of creating vendors and purchase orders in SAP Ariba

  • Supply Chain

    at Philips

    July 2018 - March 2019

    Provincia de Panamá

    • Facilitated better analysis of data by preparing reports of orders in the Healthcare Systems area • Contributed in the launch of a new database by being involved in data migration • Improved KPI report to better analyze the performance of the team

  • Customer Service, & Credit and Collections Agent

    at Sitel Panama

    July 2016 - August 2017

    Provincia de Panamá

    • Awarded with an honor certificate for being top collector after the training program • Assisted other agents as floor support in order to increase the team’s performance • Negotiated payment plans and collected overdue loan payments for bank’s customers • Applied customer service skills to achieve call goals

  • Seasonal Sales Assistant

    at General Star Japan, S.A.

    June 2015 - August 2015

    Provincia de Colón

    • Responded to customers’ doubts regarding products and offered the best experience • Applied sales and marketing techniques to sell and negotiate with clients

  • Social Media Coordinator

    at General Star Japan, S.A.

    June 2014 - August 2014

    Provincia de Panamá

    • Increased customer base by creating social media platforms to target potential clients • Applied sales and marketing techniques to sell and negotiate with clients • Improved store displays by utilizing trade marketing techniques to strategically position products in shelves

Education

  • Bachelor of Science in International Business with emphasis in Marketing

    at Illinois State University

    2016 - 2019 (3 years) Provincia de Panamá

  • Bachelor of Arts in Communications

    at University of Louisville

    2016 - 2019 (3 years) Provincia de Panamá

Languages

  • English Native

Hives