May 2017 - at Present
- Consulting in leisure and recreation. - Setting up events; seminaries - Coaching in entertainment and recreation. - Performing programs .
at Blue Sea marrakech
June 2014 - May 2017
– Supervision Entertainment, sport and Kids Clubs – Setting up of an information and welcoming meetings – Coordination with other departments – Promote and improve sales of excursions and spa – Ensure compliance with safety standards. – Train and evaluate entertainment team.
at Aqua fun Club Pickalbatros
March 2013 - February 2014
- Establishment of welcoming procedure. – Promote sales departments (Excursions, Shops, Bars, Aquapark). – Ensure compliance with quality standards in accordance with the specifications. – Provide customers feedback. – Mentor and train the entertainment team. – Setting up a daily Entertainment program. – Report to the general manager
at Eldorador Club marrakech La palmeraie
November 2011 - October 2012
– Establishment of a program according to the book of specifications. – Managing the customer relationship department. – improve sales of excursions. – Setting up a daily information meetings.
Chief of the village
at Club Jumbo Oasis Marrakech
April 2009 - October 2011
– Assist the General Manager in managing all departments. – Establishment of a program according to the book of specifications. – Setting up a daily Entertainment program for adults and kids. – Setting up of an information meetings and welcoming procedure. – Ensure compliance with safety standards. – Report daily activities to the Director General. – Member of pre-opening team.
at Eldorador Nile Ruby Cruise, Egypt
November 2007 - January 2009
– Establishment of welcoming procedure according to the Book of specifications. – Managing guest Relations & Excursions Departments. – Coordination between on-board services. – Report to management on a daily basis
at Eldorador Papillon Belvil Hotel & Spa, Turkey
April 2005 - October 2007
- In charge of all guests French speaking. – Ensure compliance in accordance with the book of specifications. – Promote sales of excursions. – Mentor and train Eldorador team.
Sailing School Director
at Association Nautique El jadida, Morocco
May 2003 - March 2005
– Managing instructors department. – Establishment of an age training program. – Setting up and respect safety rules standards. – Prepare a monthly income statement to the executive committee
Leisure and events manager
at Club Med World
June 1999 - April 2003
I had this position in : Tunisia, Dominican. Rep, Cuba, Bahamas, Brazil, Thailand. - Performing daily events program. – Assist the village chief in all Club tasks. – Ensure the spirit of Club Med in all events and activities. – Create events to promote sales services.
Nautical sports director
at Club Med
March 1996 - April 1999
I had this position in many countries like : Morocco, Senegal, Ivory coast, Italy, Turkey, Tunisia, Bahamas - Mentor and train the sailing staff of security rules. - Establishment of 3 nautical events per week. - Get involved to village life and participate to the shows. - Assist the Chief of sport in all events.
Leisure and event manager
at Club Med World
2000 - 2000 (1 year) Île-de-France
Nautical center director
at DHJ El Jadida
1994 - 1994 (1 year) Doukkala-Abda
Knowledge and keywords