Experience

  • Delivery & Project Manager

    at Huawei Technologies

    January 2011 - at Present

    Ankara

    Responsible for on time delivery of projects and products. Some major projects :  Ministry of Health IT (Blade Server, Rack Server, Storage)  ULAKBIM HPC (150+ pcs High Performance Computing Servers)  Ministry of Education (50K Switches, 76K Access Point, 10 AC, 10 NMS)  Ministry of Transportation SDH (Turkey/Edirne, Transmission Network for high-speed train)  Ministry of Transportation SDH (Turkey/Ankara, Transmission Network for high-speed train)

  • Territory Service Delivery Manager

    at Huawei Technologies

    September 2017 - January 2020

    Ankara

    Territory Service Delivery Team Leader, Enterprise Business Group (2017-Ongoing) Management of 20+ team members (PD, PM, TD, engineer level), provide end to end service for %80 of Turkey, support tenders & pre-sales team Main Responsibilities: o Service fulfillment responsible for key accounts & industry  Public Safety, Energy, Education, Health o Technical support service assurance  Management of TAC Team & assurance of SLA and KPI o Customer satisfaction management o Tender support for service solution sales o Program management at multiproduct level o Channel service enablement o Resource management (Recruitment, cultivation, skill development, project assignment) .

  • Channel Service Director

    at Huawei Technologies

    January 2013 - August 2017

    Ankara

    As a Channel Service Director responsible for :  Project Management (Data networking, Transmission (SDH/DWDM), Server, Storage, Datacenter) o Government projects o Private sector projects  Delivery & Revenue Recognition o Track from production to delivery o Coordinate delivery schedule o Support billing  Customer Support Services Management o Call center o TAC (Technical Assistance Center) o Spare Part Management  Service Solution Sales o Preparing service solution for turn-key and sales projects o Cost calculation o Responsibility negotiation  Service and Training Channel Development o Certified service partnership enabling o Learning partnership enabling  Resource Management o Coordinating resources in order to support demo, test and implementation

Education

  • Electronics

    at Isık University

    2001 - 2004 (3 years) İstanbul

  • Electronics

    at Isik University

    1996 - 2001 (5 years) İstanbul

Languages

  • English Negotiation

  • German Elementary

  • Turkish Native

Hives