I have a clear, logical mind with a practical approach to problem-solving and I am goal oriented. I have over 5 years work experience in multiple sectors. I am eager to learn; I enjoy overcoming challenges. I have an interest in Business Management with focus in client satisfaction.

Experience

  • Service Consultant/ Second In Charge

    at Capitec Bank Ltd

    February 2015 - November 2017

    Eastern Cape

    • As a SC I delivered a quality front-line banking service to clients in the bank, which included: o Consult with clients o Gather and capture information o Taking money deposits o New client take-on; o Assist clients with general banking related queries • As a second in charge I assisted line management with daily activities, which included: o Keeping asset register o Maintenance of assets and alarm system o Ensure all equipment are functional o Keep track of daily figures o Updating and planning of achieving branch targets o Take in of new employees

  • Client Services Champion

    at Capitec Bank Ltd

    July 2014 - January 2015

    Eastern Cape

    • As a CSC I was the first point of contact with clients, with the following duties: o Floor management o Welcoming clients o Efficient queue management o Coordinate branch flow o Ensure correct client documentation

  • Volunteer Clerk

    at Imbasa Public Primary School

    March 2013 - June 2014

    Eastern Cape

    • As a voluntary clerk I used to assist the school clerk with all her duties, which included: o Assisting in the reception area o Handling cashflow o Capturing of all learners’ data o Creating reports for the school

Education

  • Postgraduate Certificate in Education

    at Rhodes University

    2018 - 2019 (1 year) Eastern Cape

  • Bachelor of Commerce

    at Rhodes University

    2006 - 2017 (11 years) Eastern Cape

  • Certificate

    at Capitec Bank

    2015 - 2015 (1 year) Province of the Western Cape

  • Certificate

    at Rhodes University

    2006 - 2007 (1 year) Eastern Cape

  • Senior Certificate

    at Masiphathisane Senior Secondary School

    2005 - 2005 (1 year) Eastern Cape

Services offered

  • Inbound Marketing Agent

    Attract customers by creating valuable content and experiences tailored to them.

  • Relationship manager

    Work to improve business relationships with partner firms and clients.

  • Lecturer Economics and Management

    I am qualified to lecture Economics and Business Management.

  • Teacher Business Studies, Economics, IT and CAT

    I am qualified to teach Business Studies, Economics, IT and CAT in the EFT phase.

Languages

  • English Native

  • Xhosa Native

  • Zulu Conversation

Hives