Hi, my name Is Zena Soetwater.
I have worked in the Hospitality Industry for a little over two years now and know for a fact when I started my first day of work that I was in the industry.
I am hard working, open-minded, always willing to help, friendly and extremely passionate.

Experience

  • J-1 Rotational Trainee

    at The Miami Beach EDITION

    November 2017 - October 2018

    Florida

    I had the incredible opportunity of being selected to work as a trainee at The Miami Beach EDITION. It was a 12 month program and during the time I got to work in two out of the three restaurants within the property. I was fortunate to be able to not only better my skills but also learn new things. In the restaurant Market I worked as a Hostess, Barista and a Bartender. In Matador I worked as a Hostess, Food Runner and a Barista.

  • Hostess

    at Protea Hotel Fire and Ice! by Marriott Menlyn

    December 2015 - December 2016

    Gauteng

    During my time at Protea Hotel Fire and Ice! I worked as a hostess. My Duties consisted of but were not limited to: Welcoming guests; Taking down information before escorting guests to their seats; Anticipating the number of guests upon arrival; Providing accurate wait times and monitoring waiting lists; Ensure the bill folders have the necessary information; Print the necessary report Answering, transferring calls, taking guests details and taking room service orders; Keeping record of the guests going in to the restaurant as well as the bar.

Education

  • Hospitality Management

    at The Capital Hotel School and Training Academy

    2015 - 2017 (2 years)

  • First Aid Level 1

    at The Capital Hotel School and Training Academy

    2015 - 2017 (2 years) Gauteng

  • Preliminary Wine Course

    at The Capital Hotel School and Training Academy

    2015 - 2017 (2 years) Gauteng

  • Events Management

    at The Capital Hotel School and Training Academy

    2015 - 2017 (2 years) Gauteng

  • SABPP Labour Relations

    at The Capital Hotel School and Training Academy

    2015 - 2017 (2 years) Gauteng

Languages

  • English Native

  • Afrikaans Native

Hives