Experience

  • Fleet Logistic Manager

    at Foodpanda Singapore Pte Ltd

    May 2018 - April 2019

    Singapore

    • Lead a team of 16 Area Managers and 3000+ riders to ensure smooth operations in Singapore daily • Setup, optimize and streamline current operation processes to improve efficiency and operation response • Manage rider compliance & ensure service standards/ levels are constantly improving • Strategic planning to address market forces and competitors o Competitor analysis • Collaborate with cross functional teams to advance strategic growth and enable new revenue streams • Represent Foodpanda on discussions with government agencies pertaining to rider operations (Safety and Security) • Represent operation function for incidence management

  • Project Manager

    at HP Inc

    November 2015 - April 2018

    Singapore

    • Created operation process to support global revenue stream o Lead internal and external stakeholders to create process flow o Conduct project brief for stakeholder buy-in from senior stakeholders • Lead the operations team by spearheading various printer derivative programs upwards of USD$7M in value. o Lead project end to end from feasibility study till product is shipped to customers • Lead cross functional worldwide team and working with manufacturing partners in China and Thailand. • Supported study for factory optimization through working with manufacturing partners in Chongqing to review factory line setup and reducing complexity by moving product level differentiation activities to the end of the factory line. • Lead projects to streamline current processes to leading to a 25% reduction in time to market. • Create project tracker to made and catalogue past and ongoing project on Sharepoint

Education

  • Project Management Professional

    at Project Management Institute

    2018 - 2018 (1 year) Singapore

  • B.Eng( Computer Science)

    at Nanyang Technological University

    2011 - 2014 (3 years) Singapore

  • DIploma (Information Technology)

    at Nanyang Polytechnic

    2006 - 2009 (3 years) Singapore

Languages

  • English Native

  • Chinese Negotiation

Hives