Retail Store Manager
at Emirates Integrated Telecom Du
January 2015 - October 2017
Store Operations • Successfully opened 4 signature stores for the company during tenure. • Lead and motivate a team of a minimum of 40 people, to achieve team objectives • Developed and implemented company’s annual and quarterly goals and foretasted future needs. • Managed sales of products and developed strategic marketing techniques to increase sales volume. • Monitored network and prepared proposals to be present to clients. • Reviewed upcoming trends and technologies and ensured its application in systems. • Improved sales activities and performed close out for all sales.
at Sonraj Group Swiss Luxury Watches
January 2014 - August 2014
• Welcoming the VIP clients and establish a culture of excellence based on high standard customer service • Set high standards of merchandising and developed a training program that enhanced sales technique and cultivated customer relationship, and met aggressive sales expectations. • Manage the daily sales, merchandising and customer services operations of high performance sales team of ten. • Ensure compliance of company policies to the team and enforce safety regulations. • Provide the Operation Manager with comprehensive weekly / Monthly sales reports. • Daily audit the inventory and preparing of stock sheet.
at Splash Fashions
March 2011 - December 2013
• Liaises with Retail and Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential • Ensures a high standard of visual merchandising and maintenance amongst all staff • Effectively communicates any changes in stock or store layout to all members of the team • Ensure that each member follow the retail standard • Maintaining the back store operation and replenishment of the merchandise
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