Experience

  • Junior Supervisor

    at Fauji Meat Limited

    July 2018 - at Present

    Sindh

    ICT service desk supervision Monitoring & managing daily incidents and service requests Installing & configuring computer hardware, software, networks, printers & scanners Providing first-line service desk support SAP Change request, Create, Display codes Planning & undertaking scheduled maintenance upgrades. CRUD operations of GUID of Staff Liaison with end-users to determine the nature of problems & solutions. Maintaining records of software licenses Managing stocks of equipment, consumables & supplies Managing documentation and inventory Windows Server 2016 installation (CRUD Operations) Excel (Sheet Formatting, Basic Formula Functions) Word (Formatting & Page Setup) PowerPoint (Custom Slides & templates, Animations) Lotus Client & Cloud user Account Configuration IP Phones Configuration (Grand Stream & Yealink) Installation & Configuration of IP Cameras & Supervision Network Troubleshooting & Configuration Network Cable Laying, I/O termination & Cable Tracing

  • Non Management Apprentice Technician (Computer Operator)

    at Fauji Fertilizer Bin Qasim karachi

    July 2016 - July 2018

    Sindh

    ICT service desk supervision Monitoring & managing daily incidents and service requests Installing & configuring computer hardware, software, networks, printers & scanners Providing first-line service desk support SAP Change request, Create, Display codes Planning & undertaking scheduled maintenance upgrades. CRUD operations of GUID of Staff Liaison with end-users to determine the nature of problems & solutions. Maintaining records of software licenses

Hives