Experience

  • Agile Development Manager

    at NNG

    September 2018 - August 2019

    Budapest főváros

    - Lead Agile teams - Drive change management including process improvement and delivery strategy changes - Implement and follow up on company wide initiatives - Stakeholder management - Managing capacity, decreases gaps identified in workforce planning processes

  • EMEA Professional Services Director

    at Lenovo

    January 2016 - November 2017

    Budapest főváros

    Manage and develop a remote team of 40+ PMs, Service Delivery Managers and technical consultants in 14 countries Being fully responsible for the business unit P&L (annual 3,4 M USD) Lead and grow the professional services and managed services business, through innovative consulting, attaching service offerings delivered in a repeatable, scalable, cost-effective manner. Ensure appropriate systems, policies, controls, and processes are in place to support sound, legal practices in support of the strategic direction of the business. Main achievements: Turning the cost recovery model into external revenue funded business Introduce attractive, sellable professional services offerings

  • Senior EMEA Ent. Services Manager

    at Lenovo

    January 2015 - December 2015

    Budapest főváros

    Manage and consolidate the transition of the business from IBM to Lenovo Responsible for attainment of the financial recovery, gross profit and expense targets Achieve high customer satisfaction for EMEA Enterprise Solution Services based on customer accepted completions and renewed/extended contracts. Manage a remote team of 20+ Delivery Managers, and technical consultants Main achievements: Taking over the ownership of the EMEA system x Lab Services business unit as a separate entity still within IBM Following up on 150+ workstreams with regards to moving the IBM business unit to Lenovo Preparing all systems and processes to be fully functional on transition day 1

  • Services and Technical Training Manager, CEE

    at IBM

    April 2012 - December 2014

    Budapest főváros

    Responsible for attainment of the financial recovery and expense targets Manage a group of managers, service delivery managers, consultants and opportunity managers (120+) Lead growth in new business areas. Generate demand for our services 
and assets. Drive follow-on business from successful client engagements Main achievements: Consolidating forecasting and resource management processes to achieve operational excellence Reorganizing GO to Market models during alignment with other business units Integration of the technical training business unit Preparing and managing the relocation of the Lab Services within IBM into the commercial HQ

  • Lab Services Delivery Manager Hungary, MEA

    at IBM

    August 2009 - March 2012

    Budapest főváros

    In addition to regular delivery manager activities: I was tasked with a key Global Program Manager task in 2012: Growth Market (WW exc. US and Japan) Program Manager of PureFlex Systems deployment services. It mainly but not exclusively included: Coordination of shipping and deployment data • organizing executive communication and reporting • WW resource pool super vision • escalation management practices • establish and supervise the training and vetting process of the service offering

  • Inside Sales Group Manager CEE/SEE - (Convergys SSC)

    at Cisco

    March 2004 - November 2007

    Budapest főváros

Hives