Descrição da vaga

Requisitos

  • Sem Experiência
  • Sem estudos
  • Pretensão salarial
  • São Leopoldo

Descrição

Senior Customer Service Representative
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard (1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating training programs
Skill reverification Tests (3.) Meet the defined Quality Scores. Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed CSAT parameters as defined for the process.

Possuir disponibilidade para residir em outro país.
Noida
India
Beneficios: A Combinar;
Formação Acadêmica: B Tech
Experiência: 1-3 Years
Domain Competencies (BSERV )-BFS-Operations Management
Salário: A combinar
Cargo: Analista de suporte técnico
Empresa: Confidencial
Serviços em tecnologia da informação.
Ramo: Informática/ Tecnologia

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