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Position Description

Within Services Latin America we are now posting the position as Coordinator Service Contracts Brazil.  In this role, you will be leading a local team in the strategy, processes, tools and the portfolio management for Brazil to ensure success of the service contract business.


As a Coordinator Service Contracts Brazil. You will work very closely with the sales areas and dealer net to develop the strategy, processes and the tools for portfolio Brazil. You will also collaborate with Service Contracts Latin America Hub and other relevant stakeholders to develop the end to end process to ensure success of the service contract business in Brazil.
In this position, you lead a team of 6 people, working with business support areas and portfolio management. In this role, you are the owner of the preferred way of working, risk management and the business manual related to service contracts in Brazil. Via training, governance and analytics, you secure a healthy service contract portfolio and long-term profitability. Through the portfolio management team, you are responsible for the daily operation and management of the service contract portfolio. Your team also delivers monthly reporting, forecasts, regular reviews and follow-up, covering all stakeholders.


A Bachelor’s degree in Business Administration/Marketing/Finance or automotive related Engineering.  Master’s degree, especially MBA, is highly preferred
Affinity in buses / automotive is preferred;
Hands-on, autonomous and proactive attitude;
Organized, analytical and focused on details;
Excellent skills in Microsoft Office (Excel);
Fluent in both written and spoken English, knowledge of the Spanish language is preferred.

Sobre a empresa

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 19 countries and sells its products in more than 190 markets.

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