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We are looking for a professional that will play a critical role to provide strategic direction, guidance and  operational support to Diagnostics affiliates, ensuring implementation of agreed objectives in the sub-region Latam which requires interface with the global quality function, business areas, operations and logistics.
Therefore, this function is accountable for strategically harmonize quality compliance processes and procedures across the sub-region, as well as address quality compliance hurdles, supporting business with an effective faster go to market approach.
Your key responsibilities include (but are not limited to):
Define, share and support operational implementation of best practices across the LatAm region.
Act as the point of contact with affiliates’ quality teams for direction-setting issues, for support, training and support to implementation of key divisional standards focusing on value-adding processes and faster go to market approach.
Represent LatAm and it quality requirements in the interface with the global Quality function, business areas, operations, logistics and regulatory affairs.
Drive improvements for adequate track of product quality and safety issues in the sub-region and support communication with relevant stakeholders.
Monitor quality metrics and KPIs and collaborate with internal quality audit function, contributing to continuous improvement of quality processes in the sub-region.
Develop and execute programs to ensure well-trained and experienced quality personnel within the region.
Drive the simplification of processes/procedures for key quality initiatives within the region and share best practices.
Drive excellence in complaint handling and case management.

Sobre a empresa

Roche is a Swiss global health-care company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange.

The company headquarters are located in Basel and the company has many pharmaceutical and diagnostic sites around the world – including: Tucson, AZ; Pleasanton, CA; Vacaville, California, Oceanside, California, Branchburg, NJ; Indianapolis, Indiana; Florence, South Carolina; and Ponce, Puerto Rico in the US; Welwyn Garden City and Burgess Hill in the UK; Clarecastle in Ireland; Mannheim and Penzberg in Germany; Mississauga and Laval in Canada; Shanghai in China; Mumbai & Hyderabad in India; São Paulo and Rio de Janeiro, Brazil; Segrate, Milan in Italy; Johannesburg in South Africa; Karachi, Islamabad and Lahore in Pakistan. There are 26 manufacturing sites worldwide.

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