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Sellbytel Livingbrands

Sellbytel Livingbrands

Work from Home -German or French

Do you love the idea of working from the comfort of your own home?
Do you like facing technical problems and transforming them into solutions?
If yes, then APPLY NOW and become an At Home Technical Support Advisor!

Your main tasks:

You will be working for one of the top technology companies that changed our way of thinking regarding phones, music and a lot more. Our Service is responsible for resolving customer’s technical requests, when possible, in a single telephone call using customers troubleshooting protocols:

- Offer constant excellent customer service
- Take incoming user requests (via telephone, email, voicemail and pager)
- Log call details onto the management systems, providing resolution to the customer
- Maintain knowledge and expertise in order to keep our Users satisfied
- Proactively update customers with status and resolution progress
- Monitor / progress all open queries in queue

What we will give You:
- Flexible working hours Monday to Sunday;
- Better life/work balance
- No commuting costs and no travel time
- Employee rewards and bonuses
- Continuous training & coaching

What we need from you?

- Native/ Very high level of German or French and fluent English
- Passion for Technology and customer support
- Excellent communication in a variety of customer facing situations
- Positive Attitude & Motivation
- Technical certifications or High School/University
- Adequate home working environment (Private Room / Internet connection)

If you want to know more about our company please visit our website www.sellbytel.com

If you are interested, please, send your CV to recruitment-lisbon@sellbytel.de with reference: “AT HOME - RW_11_15_BEE”

***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***

SELLBYTEL / Group » Home
SELLBYTEL / Group » Home
www.sellbytel.com As one of the leading outsourcing providers in the areas of sales, service, support und back office, we reduce costs and increase the economic success of our clients around the...