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Marcel Arvizu

Marcel Arvizu

To Customer service and other hives 21/03/2016

Leadership Training: Active Listening
Leadership Training: Active Listening http://www.gordontraining.com/leadership-training-blog/leadership-training-active-listening-in-a-nutshell/ Bill Stinnett, Ph.D (L.E.T. Master Trainer)...
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  1. Marcel Arvizu
    21/03/2016 #1Marcel Arvizu
    Active listening is another word for empathy. If you can listen to people, and make them feel you understand ans share their emotions, you are a successful active listener. Escuchar activamente es otra palabra para empatia. Si tu sabes escuchar a alguien mas, entiendes y compartes las emociones de ellos a la vez que los haces sentir que los comprendes, ya triunfaste en la tecnica de escuchar activamente.
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