Experience

  • Customer Success Manager

    at Mobify

    March 2016 - at Present

    British Columbia

    I work with about 45 enterprise and mid market customers, coordinating with executives, creating executive business reviews, ensuring the customers are hitting benchmarks and targets, and overall, making sure the customers mobile goals are hit.

  • Customer Success Associate

    at Sailthru

    December 2014 - March 2016

    New York

    I was working with about 180 customers ranging from mid market to enterprise and startup. I was coordinating with these customers to ensure that their email strategy was set up, that they were making their benchmarks, and that overall, they were set up for success with Sailthru. I also hosted webinars, and set up internal processes and documentation to lead to the success of the customer.

Education

  • Bachelors of Arts

    at Harvard University

    2010 - 2014 (4 years) Massachusetts

Languages

  • English Native

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