Experience

  • Senior Manager, SAP MM/SD Level 1 Support for Africa Region

    at Flemingo Global Retail Duty Free International, Accra - Tema Seaport, Ghana (West Africa)

    August 2015 - May 2017

    Greater Accra Region

    Senior Manager, SAP MM/SD Level 1 Support for Africa Region (August 2015 – May 2017) Flemingo Global Retail Duty Free International, Accra - Tema Seaport, Ghana (West Africa) In charge of SAP R/3 ECC 6.0 Sourcing and P2P management of all 3 Ghana locations: Accra Airport Residential Area, Tema Port and Harbour and Takoradi Port and Harbour. Ensure that all data is captured accurately and stock balances are fine. Monitor all transactions and seek approval for changes where necessary. Process orders in an efficient manner, actively providing updates to locations if there are any delays or any potential issues, Ensure all GRN’s are processed on time and all STOs (stock transfers) are done on time and in line with the company policy. Stock control: Ensure proper capture of all stock movements; local bulk sales, export bulk sales, site transfers, sales posting and proper documentation where necessary. Maintain a tracker all Imports and exports

  • Senior Manager, SAP MM/SD Level 1 Support for Africa Region

    at Flemingo Global Retail Duty Free International, UN Commissary Nairobi – Kenya (East Africa)

    August 2013 - August 2015

    Nairobi

    Special Project Management with a team of 3 successfully managed SAP R/3 ECC 6.0 MM SD Modules Roll out of 14 shops in 7 different African countries: In Rwanda 2013 Airport Arrival and Departure - Uganda 2013 Airport Departure - Burundi 2014 Airport Arrival and Departure - South Africa 2014 (Pretoria, Beit Bridge, Cape Town and Port Elizabeth) - St Maartin (Caribbean Island) Airport Departure 2014 - Zambia (Lusaka, Ndola, Livingstone) 2014 - ABYEI UN Mission (North Sudan) 2015. As well trained, maintained and provided continued on line support for the existing outlets duty free shops - Kenya (UN Commissary) - Cape Verde (Sal, Boa Vista and Praia) - Ghana (Accra, Tema and Takoradi) - Mozambique (Airport Departure). Total of 22 sites in 11 different countries

  • Senior Manager, Sales Administration

    at Alcatel-Lucent North America (ALU)

    April 1994 - July 2013

    Ontario

    Managed large team of 40 that booked on SAP QTC Verizon Wireless USA B2B POs valued to 2.5 USD billion each year - Selected on Alcatel-Lucent North America 2012 Critical Talent Management Program - Selected on Alcatel-Lucent North America One ERP Project 2011 gap analysis on 4 ERP platforms - Received Alcatel-Lucent North America Award of Excellence Q1-2011 and Q2-2011 - Selected on Alcatel-Lucent North America key performer program 2009, 2010, 2011 an indicator of my importance to our corporate success - Developed trust, respect and good business relationships with internal and external customers - Promoted and support teamwork and used their skills to leverage the strength that each brings to the table - Trained and built a strong Order Management team that improved our KPI metrics based on our corporate core values (customer comes first, accountability, innovation, respect, teamwork) - Selected and continue to monitor daily upfront team, regional team and complex team

  • Customer Service Representative,

    at Airway Surgical Appliances, Nepean (Canada)

    August 1990 - April 1994

    Ontario

    Customer Service Representative, Airway Surgical Appliances, Nepean (Canada) 1990 – 1994

  • Customer Service Representative

    at Capital Beauty Supply, Ottawa (Canada)

    August 1988 - August 1990

    Ontario

    Customer Service Representative, Capital Beauty Supply, Ottawa (Canada) 1988 – 1990

  • Electrolux Sales Representative

    at Electrolux Canada, Gloucester (Canada)

    August 1986 - August 1988

    Ontario

    Electrolux Sales Representative, Electrolux Canada, Gloucester (Canada) 1986 – 1988

  • Chief Administrator and Representative

    at Geophysical Services Inc

    September 1985 - May 1986

    Ontario

    Chief Administrator and Representative, Geophysical Services Inc 1985 – 1986

  • Chief Administrator and Representative

    at Geophysical Services Inc

    September 1985 - May 1986

    Bujumbura Mairie Province

    Chief Administrator and Representative, Geophysical Services Inc 1985 – 1986 Division of Texas Instruments Inc, Subcontractor of American Oil Company (AMOCO)

  • Import & Export Manager

    at CODIMEX Import / Export Agency, Burundi

    March 1983 - September 1985

    Bujumbura Mairie Province

    Import & Export Manager, CODIMEX Import / Export Agency, Burundi 1983 -1985

  • Operations Manager

    at Action Aid - Burundi (British NGO)

    August 1978 - February 1983

    Bujumbura Mairie Province

    Operations Manager, Action Aid - Burundi (British NGO), Burundi (East Africa) 1978 -1983

Education

  • Various Certificate

    at Alcatel-Lucent North America University

    1994 - 2013 (19 years)

  • Negocation skills

    at Alcatel-Lucent North America University

    1980 - 1980 (1 year) Ontario

  • B.Com Degree in Marketing

    at MMakerere University

    1975 - 1978 (3 years) Québec

  • Economics

    at College St Albert

    1969 - 1974 (5 years)

Languages

  • English Negotiation

  • French Negotiation

  • Swahili Negotiation

  • Kinyarwanda Native

Hives