• Sr IT Business Analyst

    at TEKsystems Canada (Client: PricewaterhouseCoopers LLP)

    September 2017 - September 2019


    • Consult and analyze the near real-time implementation of data transfer from various PwC Legacy systems to Workday and downstream. • Design, develop and implement console application • Work with multiple Workday API, Instances and define business processes & notifications. • Work on Kiosk and Mobile Application project involving Blue Dot Wayfinding and other user contents. • Prepare wireframes and prototypes to work with UI/ UX team and business teams. • Facilitate brainstorming sessions and conduct meetings to elicit requirements from all relevant stakeholders. • Evaluate the need for enhancement and create As-Is Vs Go-To process. • Create user stories, progressively decompose epic to smaller user stories and prioritize product backlog. • Participate in daily standup, backlog grooming, sprint planning, review and other Agile ceremonies. • Formulate Test Strategy covering positive and negative test scenarios, based on the requirements.

  • Sr Business Analyst

    at DB9 Services LLC (Client: Clayton Holdings LLC)

    February 2017 - July 2017


    • Part of the core team involved at project inception phase to strategize the approach & business needs. • Evaluated current processes and identified areas for transformation. • Created user stories, progressively decomposing epics to smaller user stories and prioritize backlog. • Created MVP to enable delivery of critical business requirements during initial Sprints. • Created wireframes to visualize and demonstrate the behavior of proposed solution. Worked with the UI/UX team to effectively transform wireframes to user intuitive screens. • Prepared high level plans for implementation of new solution along with costing and timelines. • Participated in presenting the proposal to client and used POCs to demonstrate technological capabilities of implementing the new solution.

  • Product Owner/ Program Manager

    at Barclays Technology Centre India Pvt Ltd

    November 2013 - November 2016

    Pune - Mahārāshtra

    • Involved with designing of retail banking system and solution along with product enhancements for multiple African countries. • Designed and implemented desktop & mobile-based solution for Unsecured Loans, Mortgage, Credit Cards and Liability products. • Facilitated brainstorming sessions and conducted meetings to elicit requirements. • Ensured completion of critical project documentation. Developed conceptual wireframes and mock-ups. • Implemented data dictionaries and data mappings from various source systems. • Worked for integrating component systems (internal/ external) to run various checks like KYC/ AML, US Sanctions (trillium), Fraud (Instinct), Credit Bureau, Strategy Manager (Transact SM) during onboarding. • Worked with teams across geographies – UK, Singapore, Africa and India. • Manage risk register and report issues. Created project plan in MS Project for tracking, planning and execution of the project.

  • Project Manager/ SME Credit Policy

    at Barclays Investments & Loans India Ltd

    September 2007 - February 2013

    Mumbai - Mahārāshtra

    • Part of the core team involved in design, development & implementation of strategic system for the country which was an origination, maintenance & collection system with integration to credit bureau. • Managed overall project phases Discovery (Initiation), Planning (Analysis and Design), Execution (Build, Test and Deploy). • Set-up infrastructure and team to build a robust centralized underwriting hub of 200 seating capacity. • Creation of WBS (work break down), Gantt, PERT Charts, critical path management. Allocating tasks to team members and monitoring progress (milestones), Negotiating timelines and reviewing deliverables. • Implemented application scorecard based strategy for retail banking product. • Trained Users by documenting and giving presentations regarding the changes and new functionalities. • Manage critical reports/ MIS for portfolio management and regulatory/ group reporting.

  • Senior Manager

    at Fullerton India Credit Co Ltd

    July 2006 - September 2007

    Mumbai - Mahārāshtra

    • Actively participated in gathering of User Requirement and System Specification. • Worked extensively in setting up 30 branches across 10 cities. • Responsible for project status reporting. Manage risk register and report issues. • Coordinating testing activities and creating test cases for end-to-end testing. • Created training deck and supported the trainers by resolving product queries. • Worked with the communication team to draft the SME Note and coordinated the communication rollout. Provide post go-live support to all user groups.

  • Assistant Manager/ Analyst Credit & Risk

    at CitiFinancial Consumer Finance India Ltd

    December 2002 - July 2006

    New Delhi - Delhi

    • Worked in Branch Stabilization project with the objective of establishing processes & reporting systems. • Defined Business Processes and defined their attributes and relations in BOM (Business Object Model). • Created the Business Requirements Document (BRD) to clearly define each business goal in terms of meaningful and structured functional requirements along with detailed process flows (using Visio) and respective SIPOC analysis. Defined Check constraints, Business Rules, Indexes, and Views. • Credit underwriting of personal loans, auto loans, consumer durables and two wheelers loans.


  • Certified Scrum Product Owner

    at Scrum Alliance

    2016 - at Present (4 years)

  • Certified Scrum Master

    at Scrum Alliance

    2016 - at Present (4 years)

  • Project Management Professional

    at Project Management Institute

    2013 - at Present (7 years) Pennsylvania

  • Executive Program in Business Management

    at Indian Institute of Management

    2007 - 2008 (1 year) Calcutta - West Bengal

  • Business Professional Programmer - O Level

    at Department Of Electronics ACC

    1998 - 2000 (2 years) New Delhi - Delhi

  • Bachelors in Computer Science

    at Barkatullah University

    1996 - 1999 (3 years) Bhopāl - Madhya Pradesh


  • English Native