Experience

  • Cash Management - Head

    at Doha Bank

    July 2011 - June 2019

    Baladīyat ad Dawḩah

    1. Cash Management / Payments Strategy designing. 2. Corporate Customer Service 3. Relationship Management for New Client Acquisition 4. Team Management 5. Change agent and catalyst to inspire cross-functional collaboration for products launch and enhancements whilst managing fiscal risks and regulatory compliance. 6. Ability to ‘roll up sleeves and get into the weeds’ to analyze root-cause; resolve issues; and support multiple deliverables. 7. Knowledge of IT Risk Management processes; controls and understanding of SDLC, Agile, DevOps Methodologies, processes and tools. 8. Committed to tap into viable business prospects, explore and garner business and revenue growth opportunities.

  • Relationship Manager

    at Standard Chartered Bank

    September 2010 - May 2011

    New Delhi - Delhi

    Relationship Management for Business Banking Clients Addressing Cash Management needs of Clients Coordination with Back office operations team

  • Manager- Commercial Banking

    at ICICI Bank

    May 2008 - August 2010

    New Delhi - Delhi

    Key Account Management Cash Management Product design and sales to corporate clients New Client Acquisition Customer Service Cash Management Product Implementation

  • Manager - Retail

    at Kotak Mahindra Bank / ING

    March 2005 - April 2008

    New Delhi - Delhi

    Cash Management Product Implementation Product development; Organize and launch promotional campaigns, BTL activities, and road shows. Monitor customer attrition and competitors’ behavior scaling.

  • Sr. Executive

    at CMS Infoystems

    August 2002 - March 2005

    New Delhi - Delhi

    Cash Management Product Sales and Implementation Lead sales and retention of doorstep banking services (Public & Private Sector). Trained and managed large services delivery teams.

Education

  • MBA

    at Icfai

    2000 - 2002 (2 years) New Delhi - Delhi

Languages

  • English Negotiation

Hives