Executive Assistant to President and CEO
at YMCA of Greater Vancouver
March 2014 - at Present
Handled confidential material at the highest level Coordinated the communications and logistics of Board meetings,produced materials, presentations and speaking notes. Performed research, data collections, statistic compilation, document generation as necessary to complete special projects and price quotes. Planned and coordinated off-sites and corporate events – ranging from 1 to 7 days for over 100 CEO’s from across the Globe. Annual planning of the Annual General Meeting, as well as monthly Board event. Maintained a complex calendar; made travel arrangements. Implemented process and procedures that increased operational efficiency. Produces high-level communications. Monitored costs and expense reports, negotiated vendors contracts.
Accounting Clerk - Contract Administrator
at Thomas Skinner & Son
July 2008 - at Present
AP & AR processing Monthly Bank reconciliations. Administered multi-million-dollar contracts for major projects in the industrial field. Acted as liaison between factory, sales force and clients to communicate order specifications. Collaborated daily with factory personnel to ensure product availability and to place orders. Managed accounts, tracked orders and ensured proper communication and customer satisfaction. Communicated order information with all involved departments and logistics. Processed invoices following close of orders and forwarded to Billing department for payment. Prepared proposals, participated in contract negotiation, oversaw contract administration, and handled customer interaction to provide proper contract acquisition and fulfillment services.
at YMCA of Greater Vancouver
May 2008 - March 2014
Managed day-to-day operation: supervised the child care admin team that delivered service to over 3,000 customers. Observed and evaluated staff performance and initiated development to improve productivity. Developed and improved procedures to meet and exceed customer expectations. Prepared, maintained reports and records related to licensing requirements. Managed and maintained contract and grant administration including government financial reporting and reconciliation. Responsible for annual budgets and business planning. Accounts receivable processing, monthly reconciliation and journal entries. Processing of monthly child care fees, refunds, managing accounts receivable and collections. Responsible for all YMCA Financial Assistance application reviews, approvals and reconciliations. Month end entries, Year End preparations. Child Care subsidy filing, CCOF preparation.
Accounting Clerk - Office Administrator
at Ellis Foster Chartered Accountants
May 1998 - July 2002
Handle diversified accounts Payable / Receivable and expense control procedures including bank and account reconciliations, cash receipts, disbursements, finance charges, billings, invoicing, and preparation of daily bank deposits. Answered a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals. Acted as a liaison and maintained open lines of communication among senior executives, board members, shareholders, middle management and administrative staff. Organized the Executive libraries, and assisted with special projects as needed, including building renovations and office move. Coordinated and set up high-level conference calls, board and management meetings, special events and travel arrangements for top executives. Maintained ongoing inventory of office supplies. Devised Correspondence.
2002 - 2004 (2 years) British Columbia
Administrative, Operations Manager
A highly organized and detail-oriented professional with over 20 year’s experience providing thorough and skilful administrative support customer service.
Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals.
Self-starter with excellent organizational skills with hands-on technical knowledge, superior memory for details and a strong ethic.
An Independent and self motivated professional with excellent research and writing skills.
Excellent interpersonal/communication skills. Interacted with all levels from executives and administration personnel to customers and staff, covering all ends of the spectrum.
Competent “people person” with professionalism at all times and use of discretion when handling confidential data.
Consistently recognized by colleagues for cross-discipline talents in needs analysis, troubleshooting and problem resolution in fast-paced environments.
Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while formulating and implementing business solutions to meet a diversity of needs.
Strong background in computer programs and applications