• Executive Assistant to President and CEO

    at YMCA of Greater Vancouver

    March 2014 - at Present

    British Columbia

     Handled confidential material at the highest level  Coordinated the communications and logistics of Board meetings,produced materials, presentations and speaking notes.  Performed research, data collections, statistic compilation, document generation as necessary to complete special projects and price quotes.  Planned and coordinated off-sites and corporate events – ranging from 1 to 7 days for over 100 CEO’s from across the Globe.  Annual planning of the Annual General Meeting, as well as monthly Board event.  Maintained a complex calendar; made travel arrangements.  Implemented process and procedures that increased operational efficiency.  Produces high-level communications.  Monitored costs and expense reports, negotiated vendors contracts.

  • Accounting Clerk - Contract Administrator

    at Thomas Skinner & Son

    July 2008 - at Present

    British Columbia

     AP & AR processing  Monthly Bank reconciliations.  Administered multi-million-dollar contracts for major projects in the industrial field.  Acted as liaison between factory, sales force and clients to communicate order specifications.  Collaborated daily with factory personnel to ensure product availability and to place orders.  Managed accounts, tracked orders and ensured proper communication and customer satisfaction.  Communicated order information with all involved departments and logistics.  Processed invoices following close of orders and forwarded to Billing department for payment.  Prepared proposals, participated in contract negotiation, oversaw contract administration, and handled customer interaction to provide proper contract acquisition and fulfillment services.

  • Administrative Manager

    at YMCA of Greater Vancouver

    May 2008 - March 2014

    British Columbia

     Managed day-to-day operation: supervised the child care admin team that delivered service to over 3,000 customers.  Observed and evaluated staff performance and initiated development to improve productivity.  Developed and improved procedures to meet and exceed customer expectations.  Prepared, maintained reports and records related to licensing requirements.  Managed and maintained contract and grant administration including government financial reporting and reconciliation.  Responsible for annual budgets and business planning.  Accounts receivable processing, monthly reconciliation and journal entries.  Processing of monthly child care fees, refunds, managing accounts receivable and collections.  Responsible for all YMCA Financial Assistance application reviews, approvals and reconciliations.  Month end entries, Year End preparations.  Child Care subsidy filing, CCOF preparation.

  • Accounting Clerk - Office Administrator

    at Ellis Foster Chartered Accountants

    May 1998 - July 2002

    British Columbia

     Handle diversified accounts Payable / Receivable and expense control procedures including bank and account reconciliations, cash receipts, disbursements, finance charges, billings, invoicing, and preparation of daily bank deposits.  Answered a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals.  Acted as a liaison and maintained open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.  Organized the Executive libraries, and assisted with special projects as needed, including building renovations and office move.  Coordinated and set up high-level conference calls, board and management meetings, special events and travel arrangements for top executives.  Maintained ongoing inventory of office supplies.  Devised Correspondence.


  • Admin Business/Accounting

    at BCIT

    2002 - 2004 (2 years) British Columbia

Services offered

  • Administrative, Operations Manager

     A highly organized and detail-oriented professional with over 20 year’s experience providing thorough and skilful administrative support customer service.
     Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals.
     Self-starter with excellent organizational skills with hands-on technical knowledge, superior memory for details and a strong ethic.
     An Independent and self motivated professional with excellent research and writing skills.
     Excellent interpersonal/communication skills. Interacted with all levels from executives and administration personnel to customers and staff, covering all ends of the spectrum.
     Competent “people person” with professionalism at all times and use of discretion when handling confidential data.
     Consistently recognized by colleagues for cross-discipline talents in needs analysis, troubleshooting and problem resolution in fast-paced environments.
     Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while formulating and implementing business solutions to meet a diversity of needs.
     Strong background in computer programs and applications

Knowledge and keywords


  • English Native

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