Experience

  • Crew Member

    at McDonald,s

    February 2019 - at Present

    Manitoba

    • Maintain high standards of customer service during high-volume, fast-paced operations • Communicate clearly and positively with co-workers and management • Handle currency and credit transactions quickly and accurately • Follow procedures for safe food preparation, assembly, and presentation • Assist management with inventory control and stock ordering • Cross-train and coordinate scheduling with team members to ensure seamless service

  • Administrative Assistant

    at CHANDIGARH GROUP OF COLLEGES

    March 2013 - October 2018

    Chandigarh - Chandīgarh

    • Managed general and clerical support by maintaining various accounts including financial and admin filing systems • Prepared minute’s and details of management meetings using MS Word • Established strong ability to use standard business software and applications to prioritize work • Evaluated minute details for preparation of operating budget and maintain inventory controls • Established steadfast relationship in Universities/Colleges and local Employment Services Offices through sending e-mails indicating successful hires

Education

  • Bachelor

    at Panjab University

    2005 - 2009 (4 years) Chandigarh - Chandīgarh

Services offered

  • Customer Oriented

    • Customer oriented professional focussed on supporting customers with their needs related to customer challenges or issues
    • Focused on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
    • Client-service oriented with excellent communication and interpersonal skills; ability to relate to the journey of different people from diverse cultural and linguistic backgrounds
    • Extensive skills pertaining to Customer Service Relation/ Client Care with strong supervisory and analytical skills, fast learner possessing cultural awareness and sensitivity
    • Manifested passion for putting clients first, as well as success in hands-on, succeed in target- driven solutions environment
    • Excellent multi-tasking skills; excels in fast-paced work environments and produce best results in pressure situations
    • Proactively engage with clients and deliver an outstanding service experience through completing tasks and by identifying opportunities for advice, solutions, digital enablement and partner introductions
    • Helped & builded a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
    • Strived to achieve and improve service level agreements and productivity targets
    • Acted as a point of contact for the frontline staff in handling customer problems
    • Relay information to customers in a courteous and professional manner

Languages

  • English Conversation

  • Hindi Conversation

  • Punjabi Conversation

Hives