Experience

  • Manager Operations/Customer Readiness Program Manager

    at Rogers Communication

    April 2011 - November 2018

    Ontario

    Accomplished business professional, with strong project management, analytical problem-solving skills who is able to successfully manage multiple business priorities, exercise solid fiscal/business judgment and build solid collaborative relationships. Leader of initiatives and people, that consistently met or exceeded corporate objectives. My responsibilities include: • Improve Departmental efficiency • Budget Management which maintained financial balance • Lead Team on delivering quality services and initiatives • Process Improvements by identification of barriers and providing mitigation tactics • Liaison/Partner Cross Functionally at a multi-departmental level • Business Cases and Functional Specification by delivery of requirements for projects

Education

  • Life Skills Coaching/Communication

    at George Brown

    1996 - 1997 (1 year) Ontario

Languages

  • English Native

Hives