Experience

  • Program Manager

    at Enercare Inc.

    January 2017 - at Present

    Ontario

    • Overall Program Manager on Enercare BI Transformation Program implementing SAP BW 7.5 and comprehensive BI stack (operational and project budget of $10M; ~1,000 KPIs) • IT Program Manager on Enercare Call Centre solution targeting introduction of new IVR, ACD and WFM systems across multiple BPOs. Solution included provisioning of new MPLS circuits, in-Data Centre infra provisioning, comprehensive DR; cross-system financing and much more • Delivered end-2-end IoT solution for Enercare Smarter Home covering up to 30,000 customers using custom combined Cloud-on-Prem-Cloud solution (Alarm.com/Mule) integrated with machine learning and Business Intelligence organizational layers • Manage wide variety of operational initiatives across all areas of IT (infra and network provisioning and upgrade, migration to Office 365, software upgrades, organizational merges, MDM solutions rollout, SalesForce implementation and customizations, ServiceNow Asset Management, etc)

  • Senior Program Manager

    at Rogers Communications

    January 2015 - January 2017

    Ontario

    • IT Program Manager on Point of Service (POS) & Merchandize Management ERP System. Program targeting replacement of key retail systems within stores and Head Office with Oracle Retail stack ($33M). Program also included creation of new corporate infrastructure footprint as well as complete restructuring of store IT infra and introduction of Mobile POS (tablet-based, PCI compliant with mobile encrypted pinpad) • Led the team of more than 100 members including onshore and offshore resources; company internal and external resources (multiple vendors) • Project went live in less than 9 months as opposed to industry standard of 18 months • Senior IT Program Manager on Network Inventory Management program dealing with introduction of unique inventory management solution integrating thousands of external vendors using personal devices with Rogers ERP. Program is dealing with $482M annual inventory volume flow

  • Sr. Project Manager

    at Royal Bank of Canada

    July 2014 - January 2015

    Ontario

    • Senior IT Project Manager on my Workspace Virtualization program targeting migration of ~50,000 users onto private Cloud environment running on Citrix XenApp 6.5 and XenDesktop 7.5 • Managed program streams dealing with standing up application infrastructure for all Program delivery phases • Facilitated creation and ongoing management of Program Portal • Led implementation of Program Change Management framework

  • Senior Project and Program Manager

    at Loblaw and President Choice Bank

    April 2010 - June 2014

    Ontario

    • Managed $50M infrastructure Production re-platforming program (P2P, P2V, V2P) of more than 1200 environments from Power 5 and Power 6 to Power 7. Project completed in 5 months as opposed to originally scheduled 13 months with zero operational disruption • Managed implementation of a program targeting migration of 40,000 users and 1280 stores onto Microsoft Office 365 • Led a team combined of onshore and offshore Loblaw, PC Bank aiming to nullify incidents in the Bank environment related to infrastructure components. This 6 months project resulted in the environment going from several Major Incidents a week to zero • Managed custom development and implementation of IBM private Cloud solution to streamline and significantly expedite the delivery of pre-set virtualized infrastructure components • Managed several infrastructure SAP projects with the largest being Network Segregation (PCI compliance) and Zero Impact Backup (custom developed solution based on Hitachi)

  • Instructor

    at Learning Tree International

    May 2008 - September 2010

    Ontario

    “Agile Project Management using SharePoint” and “Introduction to SharePoint” courses

  • Senior Project Manager

    at Magna

    May 2005 - April 2010

    Ontario

    • Senior IT Project Manager in the most successful group of Magna International and best metal stamping company in the industry • Managed large budget/high priority projects primarily using Agile Development methodologies (SCRUM) resulted in successful implementation of several software solutions (both in-house, shelf and third-party developed) for Finance, HR, QA, engineering and Sales/Marketing being used in 38 different location across the globe. Responsible for all PMO activities of the Group Office involved projects • Responsible for planning, implementation and roll-out of intranet portal (SharePoint-based, 8,000 users) in the areas of Administration, Finance, Legal, Marketing, Purchasing, QA, Manufacturing, HR, Customer program/product • Developed custom Project Management SharePoint-based solution for multiple functional areas to manage initiatives with geographically dispersed teams and control timely delivery and project-dependent Key Performance Indicators (KPIs)

  • Senior Project Manager and Department Manager

    at Iscar Ltd

    January 2000 - April 2005

    Northern District

    • Led a team of 18 Engineers, Developers and Business Analysts in conducting comprehensive study of organization execution platform and business processes for further development and implementation of applications supporting portfolio of large-scale LOB applications (Engineering Planning and Scheduling; Shop Floor Scheduler and CAD assistant; HRIS; FMS Scheduler, etc) • Led an extremely successful implementation of multi-million software package across 18 international locations including India, Korea, USA and Germany (PLM implementation based on MetaPhase, Team Center Engineering and SmarTeam) • Coordinated and scheduled development plans, monitored progress and budget, identified risks in order to ensure timely delivery of large scale multinational projects • Implemented and troubleshot Purchase, Sales, Design, Engineering, Manufacturing and Catalogue modules of several PLM packages; developed acceptance test plans; trained and guided new and existing users

  • Senior Business Analyst and IT Manager

    at Microdent

    March 1998 - January 2000

    Northern District

    • Analyzed, designed, programmed (using VB, VBA and C with SQLServer and Access) and let implementation of numerous decision support systems in areas of manufacturing (including larger scale FMS, CMM and DNC), HR, inventory control, logistics, prject management and CAD/CAM (SolidWorks, Cimatron) • Achieved reduction of the up-to 30% manufacturing lead time by development and implementation of manufacturing control system • Prepared guides, manuals of software applications; trained users, other analysts and provided post-implementation support • Worked with multiple business units to identify system requirements and changes; and coordinated clients’ needs with PM, R&D and QA departments

  • Business Analyst and ERP Implementer

    at Telrad Telecommunications

    July 1997 - February 1998

    Northern District

    • Coordinated inventory management and production control using Baan ERP • Analyzed and optimized new manufacturing processes and stock management strategies • Determined and developed MS Excel and MS Access macros/reports for planners and logistics managers • Troubleshot ERP-BaaN stock management module, performed cause analysis, identified and implemented problem-solving strategies • Developed auxiliary applications using VBA and Access to facilitate daily activities of the logistics department • Performed purchasing, production and material planning using MRP and MPS runs performed data entry and ensured tables’ accuracy • Performed testing of developed applications and modules using test plans and procedures

Education

  • Master of Science (M. Sc.) Degree in Industrial Engineering

    at TECHNION – ISRAEL INSTITUTE OF TECHNOLOGY

    1997 - 2001 (4 years) Haifa

  • Bachelor of Science (B. Sc.) Degree in Industrial Engineering

    at TECHNION – ISRAEL INSTITUTE OF TECHNOLOGY

    1991 - 1995 (4 years) Haifa

  • Bachelor of Art (B. A.) Degree in Applied Mathematics

    at BYELORUSSIAN STATE UNIVERSITY

    1988 - 1991 (3 years) Horad Minsk

Languages

  • English Native

Hives