Experience

  • Store Manager

    at Penningtons

    January 2016 - at Present

    Québec

    -Hired, trained, and evaluated personnel in sales. -Interviewed job candidates. -Trained and developed new associates, key sales tactics. Deliver excellent customer service demonstrate a high degree of professionalism. Hire talents to meet the store company needs Provide feedback through ongoing training, coaching, counseling, assessments setting challenging goals to improve employee performance through effective use of development plans. Review operational reports and records to make sure adherence to Company policies procedures Monitor store profitability Review inventory levels paperwork in order to make sure accuracy of store inventory Oversee compliance of Sales Associates, Sales Leads and Assistant Store Managers with established Company policies and standards, like safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures overall maintenance of the store. I have over 27 years of exceptional Customer service.

  • Assistant Manager

    at L'Equipeur

    February 2015 - December 2015

    Québec

    Deliver excellent customer service demonstrate a high degree of professionalism Achieve high levels of sales performance results Hire talents to meet the store company needs Provide feedback through ongoing training, coaching, counseling, assessments setting challenging goals to improve employee performance through effective use of development plans Manage employees in execution of daily tasks to maximize sales Manage visual standards in the store, including merchandise presentation, signage, lighting general maintenance Review operational reports and records to make sure adherence to Company policies procedures.Make sure well established Company policies and standards, like safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures overall maintenance of the store Help solve problems that affect the stores service, efficiency productivity (10+ years)

  • Assistant Manager

    at L'Equipeur

    September 1991 - August 2015

    Québec

    ‐Detail oriented -‐Goal oriented -‐Store displays -‐Staff training and development -‐Open and closing procedures -‐100% Customer oriented. Skills -‐Excellent customer service skills -‐Hourly shift management, customer Relations -‐Merchandising -‐Banking deposit procedures

  • Store Manager

    at L'Equipeur( Dollard des Ormeaux)

    August 2009 - February 2015

    Québec

    (Due to store Closure) Run the store with 100%customer service, Lead by example. Implement development plans Manage employees in execution of daily tasks to maximize sales Manage visual standards in the store, including merchandise presentation, signage, lighting general maintenance Review operational reports and records to make sure adherence to Company policies procedures Monitor store profitability Review inventory levels paperwork in order to make sure accuracy of store inventory Oversee compliance of Sales Associates, Sales Leads and Assistant Store Managers with established Company policies and standards, like safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures overall maintenance of the store Help solve problems that affect the stores service, efficiency productivity (10+ years)

Education

  • Office systems Technology

    at John Abbott College

    1985 - 1987 (2 years) Québec

Languages

  • Spanish Conversation

  • French Conversation

  • English Native

Followers (3)