Project Manager with over 14 years of international experience in the Middle East, Canada and the US, in banking, retail, and insurance sectors involving software development, data migration, business intelligence, and strategic consulting. Expert in all elements of SDLC and PMLC.
September 2012 - at Present
Managed requirements, project scope, design and deployment of several large scale solutions delivering upwards of 5M US in tangible benefits often in multiple streams. Responsibilities included design, proposals, collaboration with stakeholders, methodology implementation and enforcement, risk management and mitigation, resource management.
April 2011 - September 2012
Developed new features to Oracle CRM On Demand, generated new dynamic custom objects for Oracle BIA, and created automated tests for QA. Conducted code reviews, trained, mentored, and coached junior / intermediate developers.
Web Application Developer
October 2009 - April 2011
Developed new interfaces and features for ISI’s flagship product WWE (Web Writer Enterprise.) Reviewed code, trained, and mentored junior developers.
June 2008 - October 2009
Provided production support to users of Allstate’s AssistPlus (Claim Management application). Fixed issues and deployed the appropriate patches to the production environment. Managed release builds and hot fixes. Provided training and mentoring to junior developers.
Technical Support Analyst
May 2006 - May 2008
Provided Software Technical Support to users of LexisNexis PCLaw and Time Matters / Practice Advantage. Reconciled reports generated by PCLaw and applied fixes to errant data in the backend using SQL. Created customized billing templates.
at Western Michigan University
1998 - 1999 (1 year) Michigan
Knowledge and keywords