• Process Management Specialist & Compliance (Quality Management Representative)

    at Dubai Corporation for ambulance Services

    August 2012 - August 2015


    Analysis of performance of (154) indicators & data and determine the achievement rates. Develop & design (115) processes controlled by main (6) quality procedures. Managing & completion of (3) compliance projects for implementing international standards (ISO 9001 quality standards & environmental safety 14001 ISO, Occupational Health & Safety OHSAS 18001). Conducting (55) Internal quality audits for different management system schemes accredited by ISO (International Organization for Standardization). Reporting (147) observations & opportunities for improvement within all functions under the scope of the current implemented management systems Full planning & completion of (3) internal audit cycles including supervising internal audit team & review audit reports. Habilitate more than (8) internal auditors for quality. Managing (5) work teams with (29) team members.


  • English Negotiation

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