Experience

  • Operations Manager

    at Teleperformance Canada

    October 2018 - at Present

    Ontario

    Contact Centre Manager - responsible for 5 lines of business under a single client umbrella. I am responsible for the onboarding, hiring, training and on-going development of specialized call centre agents

Education

  • Bachelor of Arts

    at Concordia University

    1991 - 1995 (4 years)

Knowledge and keywords

Languages

  • English Native

Hives