Sales and Process Trainer
at Realtor.com/ Top Producer/ Move Canada
September 2015 - May 2019
SALES AND PROCESS TRAINER | September 2015 – May 2019 Top Producer/ Realtor.com- Units of News Corporation Lead Sales and process trainer (Canada) for a major US Media and its sister software company. Regularly developed and facilitated training material to inside/outside salespeople and managers. 300% Increase in Sales Revenue within 2 years, with only a 20% staff increase. Individual coaching, monitoring and developing of the sales staff and supervise other trainer. Creation and implementation of individual training/ development plans for all salespeople and a comprehensive, 4 week-long “Account Executive On-Boarding Program”. Developed and delivered product, system, sales methodology and leadership training seminars in our Canada and US locations. Adept at identifying individual needs and developing improved skills/results in employees.
National Trainer, Training Developer, Construction Manager
at CTDi, Telus
July 2012 - August 2015
NATIONAL TRAINER, CONSTRUCTION MANAGER, TRAINING DEVELOPER | 2012 – 2015 Communications Test Design Inc. - TELUS Network Managed Spares Infrastructure Project • Designed, developed and facilitated Operational and Technical training to nearly 1200 TELUS Network Technicians, supervisors, managers and 3rd party vendors, nationally. • Assigned the additional role of Construction Manager, after displaying project management, budget and planning capabilities. • Site assessment and project implementation in over 200 TELUS installations across Canada. • Designed Inventory enclosures, including drafting of site drawings for each Central Office. • Coordinated trades and other shareholders for site assessment, construction and implementation and reporting.
Media Account Executive
March 2010 - February 2012
PRINT/MEDIA CONSULTANT- REAL ESTATE MEDIA CONSULTANT 2010-2012 Canpages Inc. • Successfully fulfilled the role of media consultant by tailoring specific solutions to match individual client requirements and goals. Both Hunting and Farming roles. • 1 of 4 Representative selected (out of 54 reps) for Canpages RESS- Real estate platform team. • Assisted in the training of new Media Consultants coming into the Organization.
March 2008 - June 2009
SALES MANAGER| 2008-2009 Indufast Fastener Technology Group • Sales Manager for a manufacturer and distributor of fastener products in B.C. and Alberta. • Took over sales responsibilities with business down over 10% compared to the previous year. Within 6 months, I had the business up 16% over that same previous year.
Licensee and business development
July 2003 - April 2006
LICENSEE/ BUSINESS DEVELOPMENT MANAGER | 2003-2006 Seemyinterview.ca • Responsible for marketing, sales and training presentations, employment coaching, video Production, video editing and customer service. • Conducted “Interview Skills Training” to every Sprott-Shaw College student, as part of their Job Search Education Module- our major client.
Field Sales, Trainer, Customer Service, Inside Sales
June 1987 - November 2002
OUTSIDE SALES/ TRAINER/ CALL CENTRE REPRESENTATIVE | 1987-1988, 1990-2002 TELUS/ BC Tel • Over 15 years, promoted to various roles with more responsibility culminating with a focus on training. • Received numerous sales awards (Business Solutions) for consistently achieving and exceeding sales quotas as a field salesperson (a sought after, unionized sales position). • Promoted to Outside Sales Trainer, in addition to my sales role, when TELUS recognized my natural aptitude for training. Conducted all new product training for the BC sales team.
Telecommunications Management Certification
at Vancouver Community College
1996 - 1999 (3 years) British Columbia
BC Real Estate License
1987 - 1988 (1 year) British Columbia
Dipl. of Technology
1983 - 1985 (2 years) British Columbia
Knowledge and keywords