A Senior IT Leader with over 18 years of progressive experience, with proven track record of leading complex large scale strategic IT projects and programs in Canada and across the Middle East and North Africa Region.

Experience

  • PricewaterhouseCoopers (PwC) Canada

    at Director

    January 2017 - at Present

    Ontario

    • As a Director of PwC’s IT Advisory Practice, responsible for the formulating and managing the Project Management Office (PMO) for Microsoft Dynamics AX and Dynamics 365 Enterprise Application / ERP implementation, to provide project management leadership, expertise, resources, tools and methodologies to enable projects to be executed and delivered successfully. • Responsible for leading and managing multiple complex concurrent projects within a professional services environment. Prepared and presented complex written and verbal materials; and defined resource requirements, project workflow, and budgets. • As a Team leader, generated a vision, established direction and motivated members by creating an atmosphere of trust, leveraging diverse views, coaching staff, and encouraging improvement and innovation

  • Head of Program Management Office

    at primechoiceautoparts.com

    January 2016 - December 2016

    Ontario

    ● Reporting to the CEO, mandated to provide leadership to establish and manage IT project/program management office to efficiently and effectively deploy strategic objective by fostering project/program portfolio and architecture governance. ● Manage large-scale and/or complex IT-related projects using PMI principles. ● Engage and lead diverse, cross-functional teams comprised of internal resources, vendors, executives and stakeholders to design systems, implement process improvements and set PM quality standards to establish and maintain a Center of Service Excellence. ● Provide leadership and guidance to the IT team with respect to technical specifications, application design and function to provide the best service experience online.

  • Head of IT PMO

    at MAF Group

    May 2008 - October 2015

    Dubayy

    • Responsible for implementing and managing the IT PMO centered on delivering strategic IT solutions. • As the Senior Program Manager, led large complex projects and programs and up to 25 reports. • As the IT PMO Leader, prioritized and assigned projects to the team and formulated strategies to ensure the successful implementation of designed business solutions through efficient utilization of resources and consistent interpretation and application of the project management methodology. • Prepared and analyzed enterprise project status reports to the senior management as well as advised senior leadership about the project/program portfolio status and resource planning. • Provided leadership to continuously improve the IT operation and PMO function by fostering process improvements to achieve higher CMM standard through adoption of ITIL processes.

  • Sr. Project Manager

    at Bell Canada

    March 2004 - May 2008

    Ontario

    Using Six Sigma’s DMAIC/DMADV and PMI methodology, responsible for multiple projects delivery throughout their development lifecycle from Concept to Production. Developed and executed Project Plans as new projects were identified, including establishment of proper PID, BRD, WBS, Schedule, Risk Management plan, and Communication plan and managed delivery expectations from both the business and technical perspectives. Chaired regular meetings to ensure that projects were on schedule, initial and ongoing project risks were identified and mitigated, and alternate solutions were considered and/or addressed or escalated as appropriate. As well as presented project status reported to stakeholders and management on a weekly basis.

  • Sr. Technical Support Specialist/ Software Tester

    at Bell Canada

    April 1999 - March 2004

    Ontario

    Using OrderMAX, ODS, Tapestry, BCRIS, PSQT and IPAIRS, ensured the installation and troubleshooting of Bell Canada’s xDSL service, including hardware, software and TCP/IP for PPPOE. As a member of the software testing team, worked within the defined software development process testing Software and reviewing design and requirements specifications to determine testing requirements. Identified, investigated and isolated software problems.

  • Data Analyst

    at Ontario Rental Tribunal

    February 1998 - November 1998

    Ontario

Education

  • Systems Engineering

    at Massachusetts Institute of Technology

    2012 - 2012 (1 year) Massachusetts

  • Global Strategic Management

    at Harvard Business School

    2012 - 2012 (1 year) Massachusetts

  • Applied Information Technology Diploma

    at Toronto School of Business

    1997 - 1999 (2 years) Ontario

  • BA in GIS

    at University Of Ottawa

    1997 - 1997 (1 year) Ontario

Languages

  • English Native

  • Bengali Native

Followers (3)

Hives