Experience

  • Administrative Assistant

    at Park Global HR Services

    August 2016 - March 2018

    Coimbatore - Tamil Nādu

     Respond to customer requests & queries via phone and email in a professional and timely manner.  Assisting accounting with Sales & Purchase invoices, managing accounts receivable and accounts payable, maintaining a positive cash flow  Responsible for booking appointments and meetings, making travel arrangements for members of staff  Responsible to convey by email of any correspondence received for client’s application and follow up with a phone call if the client hasn’t responded.  Provide administrative support including generation of reports, power point presentations, policies and general correspondence documents.  Responsible for sorting mail, making courier arrangements and tracking all outgoing packages

  • Data Entry Specialist

    at Infosys BPO Pvt. Ltd

    April 2011 - May 2012

    Bangalore Urban - Karnātaka

     Maintain ongoing accounts of over 200 clients  Follow internal security procedures to ensure client confidentiality  Answered incoming calls from customers to process orders  Transmitted work electronically to other departments upon request  Maintained hard copy backup of sensitive business information  Generating daily reports, presentations & analytical reports  Providing documentation and ongoing task management.

  • Data Entry Executive

    at ISG Nova Soft Technologies Pvt. Ltd

    October 2008 - May 2012

    Bangalore Urban - Karnātaka

     Prepared documents for data entry.  Verified, updated and corrected source documents.  Entered data into designated database and forms.  Maintained complete activity logs and prepared reports.  Checked printouts and performed statistical checks for accuracy.

  • Front Office Executive

    at Junosource Processing Pvt. Ltd

    November 2007 - October 2008

    Bangalore Urban - Karnātaka

     Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.  Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.  Pick up and sort daily incoming correspondence and deliver sorted mail to addressees  Develop and utilize effective filing and retrieval systems, and maintain office supplies by placing orders and evaluating new products.

  • Executive – Tele Sales

    at 24/7 Customer Pvt. Ltd

    May 2004 - November 2007

    Bangalore Urban - Karnātaka

     Worked as a Call Centre Executive for an Outbound Process named MBNA Canada.  Contacting the existing customers of the MBNA Canada Bank through phone and promoting the credit products and the benefits of the Payment Protection Insurance policy.  Utilized excellent customer-service focused approach.  Worked in a targeted environment and demonstrated core competencies such as; sales, customer service & team work.

Education

  • Master of International Business

    at Bharathiar University

    2002 - 2004 (2 years) Coimbatore - Tamil Nādu

  • Bachelors in Applied Science Computer Technology

    at Bharathiar University

    1999 - 2002 (3 years) Coimbatore - Tamil Nādu

Languages

  • English Negotiation

Hives