Job description


  • Entry level
  • No Education
  • Salary to negotiate


Apply By: 12/10/2019


Case Management Officer, Permanent, DARTMOUTH

Competition # 21401

About Us The Correctional Services division of the Department of Justice contributes to the maintenance of a just, peaceful and safe society by administering and operating community and custody-based programs and services for adult offenders and young persons.

Nova Scotia Correctional Services offers:

- Professional, well-trained and motivated staff
- Integrated, focused and equitable program and service delivery
- Responsive programs and services for offenders and the public

Correctional Services are leaders in delivering a high standard of services to achieve positive change. We develop partnerships and use integrated information and communication systems to provide a safe, secure, healthy and supportive environment for offenders and staff. Our Division takes pride in using creativity, innovation and integrity in decision making and the achievement of our goals and objectives.

About Our Opportunity The Case Management Officer (CMO) identifies, assesses and responds to offender needs through the development, implementation and management of sentence plans and monitors offender progress with these plans in conjunction with the Unit Review Boards and Facility Review Boards.

As the CMO you will interact daily with offenders while carrying out your duties, which includes developing and delivering a variety of services and programs. You will oversee the offender orientation and assessment process with emphasis on assessing offender risk level. As a Case Management Officer, you will take the lead in managing individual offender case files. As such, you will prepare case management plans and maintain files and records in our electronic case management system (JEIN).

Case Managers work with a variety of community resources to coordinate positive program opportunities for offenders in the facility and community through various support agencies.

About You The successful candidate will possess a University degree with a major in Criminology, Sociology, Social Work or another relevant field, supplemented by 5 years of experience in a correctional setting. An acceptable equivalent combination of education, training and experience will be considered. You must be familiar with all aspects of a correctional facility operation and have knowledge of currently accepted correctional strategies and philosophies. A working knowledge of JEIN (or other electronic case management systems) is required, as is some experience with word processing and spreadsheet software.

As the successful candidate, you will demonstrate an attitude toward offenders and the criminal justice system that is compatible with the objectives of the Department of Justice, the Correctional Services Division, and the goals of the facility. You have strong problem-solving skills and an ability to act decisively with sound judgement, both in routine and crisis situations. You also display excellent communications skills and an ability to develop rapport with facility staff and offenders.

Candidates will be assessed for the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Other Considerations The facility is a 24-hour operation and is a tobacco-free environment.

Qualified applicants who are not currently employed as a Correctional Officer will be invited to complete a written test to assess knowledge and judgement. Applicants who successfully complete the test will be invited to attend a competency-based job interview.

At the job interview, candidates will be issued a pre-employment questionnaire. If you are called for the next phase, the pre-employment interview, you will be asked to submit the completed questionnaire in advance. The questionnaire focuses on honesty and integrity and candidates must answer all questions accurately and truthfully. Dishonesty or non-disclosure will result in elimination of the candidate s application.

Pay Grade: ACC 06

Salary Range: $2,076.80 - $2,535.45 Bi-Weekly

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU).

If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates.

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Aboriginal People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on your electronic application.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer .

We thank all applicants for their interest, however, only those selected for an interview will be contacted. For questions or concerns, please contact (see below) .

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